Paralegal (Newton Abbot, UK)
Company Description
The Agena Group was formed in 2019 as a UK based multi-disciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services.
We’re working hard to raise standards within the parking industry, and to promote regulatory compliance. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential.
Agena takes pride in the quality of solutions that we provide, the expert knowledge of our staff and the strong partnerships we have with our customers. We’re here to help you think differently about parking. Why not join us?
Position
We are seeking a dedicated professional Paralegal to manage our day-to-day relationships with debt recovery and litigation suppliers, playing a crucial role in the enforcement of Penalty Charge Notices (PCNs). This position is key to supporting our Group's broader debt recovery and litigation strategy, with a focus on improving payment ratios and minimizing disbursement costs.
Key Responsibilities:
- Serve as the primary point of contact for debt recovery and litigation suppliers, addressing daily queries and issues promptly.
- Review and approve witness statements for litigation, making necessary amendments to ensure accuracy and compliance.
- Evaluate the merits of litigation cases, identifying non-compliant or low-prospect cases to reduce disbursements and mitigate cost risks.
- Process insolvency documentation, ensuring the enforcement approach is adjusted as needed for affected PCNs and that all documentation is up to date.
- Investigate and gather evidence for complex queries, coordinating with accounts and sales teams, and escalating to the Group Litigation Manager when necessary.
- Provide expert guidance to internal teams on debt recovery and litigation matters, including handling late-stage client cancellations.
- Supply site documentation to suppliers upon request, ensuring all documents are compliant and current at the time of enforcement.
- Manage 'Defended Claims' by issuing instructions to legal suppliers and assessing the viability of settlements.
- Approve disbursements and other costs related to litigation activities, ensuring meticulous record-keeping.
- Stay informed on regulatory and legislative changes affecting the enforcement of PCNs.
- Perform general administrative duties, including the closure of end-of-strategy PCNs, processing driver nominations, and other tasks as needed.
Requirements
Who You Are:
- A recent graduate, or other academic qualification
- Organised and strategic in workload planning
- Able to work own initiative
- Have the ability to express ideas and views clearly to others in writing adjusting one's use of language to the audience's level
- An individual eager to take an active role in the Debt Recovery and Litigation team, offering support to both the team and the team manager
Other information
Salary: £23795.20 per annum
Hours: 40 per week
Location: Newton Abbot
What we offer/ Benefits
We know there’s more to life than work – that’s why when you join Agena, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
- Incremental holiday increases to recognise long service
- 2 volunteering days a year
- Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- Cycle-to-work scheme
- Regular team/company socials
- Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment(at)agenagroup.com
