Tele Sales Executive (Hybrid, Lancing, UK)
Join Our Team as a Tele Sales Executive and Drive Business Growth!
Are you a passionate communicator with a talent for building relationships and generating opportunities?
We’re on the lookout for a dynamic Tele Sales Executive to help us expand our business by securing high-quality leads and scheduling impactful sales appointments. In this role, you’ll be at the forefront of our sales efforts, using your persuasive skills to connect with potential clients over the phone. Your key responsibilities will include generating new business meetings and ensuring positive, long-lasting relationships with our customers.
Responsibilities and Duties
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Who you are
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Ability to learn about products and services and describe/explain them to prospects.
- Proven experience as telesales representative or other sales/customer service role is highly desirable.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Salary: £23795.20 per annum. There is also an attractive commission structure with this role.
Location: Lancing - available with hybrid flexibilities. There is free parking onsite.
Hours: Monday - Friday, 9am - 5.30pm
What we offer
We know there’s more to life than work – that’s why when you join Agena, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
- Incremental holiday increases to recognise long service
- 2 volunteering days a year
- Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- Cycle-to-work scheme
- EV Charging points at office locations
- Regular team/company socials
- Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment(at)agenagroup.com
