Installation Technician (West Chester, US)

Amano McGann

Position Summary

The Installer Technician fulfills an important role in the success of our overall organization by providing Installation services to our customers on a full-time basis. The position focuses on all aspects of installation and repair of computerized parking and access control systems.

Reports to: Branch Operations Manager

Key Responsibilities:

  • Assist with project set-up, installation, and customer training
  • Research and gain working knowledge via hands on and Amano McGann training on new hardware, devices and tools to provide better system solutions and installation and troubleshooting efficiency
  • Follow and enforce all OSHA safety practices
  • Ensure that work orders are detailed, completed per work order SOP and “signed-off” by the client prior to leaving he work site
  • Maintain and operate company fleet vehicles in a safe manner and follow company vehicle operation policies
  • Ensure work area is maintained and well organized
  • Complete service tickets as needed and follow up with support until the issue is resolved
  • Provide On-Call after hours and weekend emergency service as required by our customers (in rotation with other technical staff)
  • Assist our sales staff in promoting the sale of new equipment/upgrades where appropriate
  • Provide effective communication that creates a collaborative environment with all parties that the Field Team interacts with, including: Clients; Subcontractors; Branch staff; Support personnel; Corporate staff
  • Work Overtime as needed
  • All other duties as assigned

***These Key Responsibilities are general in nature and may be augmented with additional duties as determined by the needs of your manager

Work Conditions:

  • Work is performed both indoors and outdoors in varying weather conditions
  • Climbing, crouching and twisting is required daily
  • Working overhead and bending down to service equipment is frequent
  • Required to lift up to 150 pounds frequently
  • Daily driving is required
  • Works closely and collaboratively with Project Management team at local or national level
  • Willing to travel to other markets to assist installation nationwide
  • Frequent standing is required

 

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