Install/Support Technician (Nevada/Arizona/California, US)

Install/Support Technician (Nevada/Arizona/California, US)

We are an industry-leading front service technology solutions company looking for a customer service-oriented tech-savvy support and installation technician in the Nevada, Arizona, and California areas.

Our Company specializes in Valet Parking Management Systems

Our Technicians are responsible for installing, maintaining, troubleshooting, and upgrading computer hardware, software, networks, peripheral equipment, and mobile devices; assessing user training needs and training users in the effective use of applications; making recommendations regarding hardware and software; preparing documentation and provides user assistance to customers. A background in IT and valet parking is preferred.

Job Duties

  • Installs, assembles, and configures computers, monitors, network infrastructure, and peripherals such as printers, mobile devices, IP cameras, scanners, and related hardware.
  • Troubleshoots problems with computer systems, including troubleshooting hardware and software.
  • Strong communication skills – phone, email, and most importantly in person.
  • Must work well with colleagues and team members but also excel when working alone.
  • Ability to corroborate with sub-contractors, end-users, and project managers.
  • Focus on exceeding customer expectations.
  • Strong server network experience, set-up, hosting, virtualization.
  • Understand SQL database setup and configuration system installation and support background
  • Ability to work remotely when required but also work at customer locations both indoors and outdoors as needed.
  • Must have reliable transportation and be willing to travel
  • Training end-users
  • Must be able to travel to customer locations (flight, car, train)
  • Must have a good understanding of Windows OS
  • Must have a basic understanding of electrical wiring
  • Ability to work volunteer remote shifts at night and on weekends
  • Hospitality or parking experience is a plus!
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