Team Leader - Parking (Sussex, UK)

APCOA

The Role

Team Leader - Parking - Full-Time - £26,000 per annum - DRIVING LICENSE ESSENTIAL

  • Do you have a full UK driving license?
  • Do you have previous experience supervising and motivating a team?
  • Do you have excellent communication skills?

If you answered yes, then this may be the next move for you!

APCOA Parking are currently looking for a Parking Team Leader to work on the UK’s Largest railway operator, Govia Thameslink Railway contract. This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations across the GTR estate, these areas include Croydon, Haywards heath, Crawley, Brighton, Redhill and other areas along the GTR line. As one of our GTR Team Leaders you will be able to start your working day from any of the listed locations and would be required to plan your route accordingly to cover all your designated areas.

You will be responsible for a team of car park patrol attendants, ensuring efficient and effective operation of all car parking and related activities across your area.

This role is working Monday - Friday either 9am - 5pm or 8am - 4pm. There may be some weekend or bank holiday work if required.

Keep reading to find out more!

What you'll do

  • Ensure correct front-line staffing levels are in place & correct site visits are being completed by the front-line team to ensure KPI’s are met.
  • Supervision off all front-line staff during core business hours, to be assisted by Operations Manager where required.
  • Carrying out regular site audits to ensure high standards are maintained.
  • Monitoring performance, service & quality of the Company’s sites & staff & taking all pertinent action to communicate/advise and assist in line with the Company standards.
  • Identification, response, & resolution of any on site related car parking issues.
  • Reporting any untoward incidents concerning members of staff to the Operations Manager & ensuring they are recorded correctly on QM.
  • Recruitment, induction, training, performance management of all staff, managing disciplinary issues in line with site & Company policy.
  • Ensuring all company policies & employee communications are effectively conveyed to frontline staff for all related car park operations, standards, discipline, training, & development.
  • Management of car park/security incidents including attendance/escalation of any incident & liaison with the required emergency services as appropriate
  • Ensure all frontline staff are compliant with health & safety procedures & standards.
  • To assist with senior administrator & Operations Manager, to ensure all Parkway & ANPR related issues are resolved within the agreed SLA.
  • Undertaking any additional duties as requested by the Operations Manager

What you'll bring:

  • Excellent communication skills
  • Previous experience supervising a team
  • Full UK driving license is essential
  • Previous experience with H&S policies
  • A positive, can-do attitude!

Why Join us?

This is an exciting opportunity to join a dynamic and growing company, where you'll have the chance to make a real impact and drive operational success. We offer a competitive salary, benefits package, and opportunities for career growth and development.

Does this sound like you? Click "apply" today and one of our team will be in touch soon!

Must hold full UK Drivers License and be over 18 in order to apply

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.

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