Partner Success Manager (Helsinki, FI)

Do you want to work as a Partner Success Manager in an entrepreneurial intellectual and international environment? EasyPark is a rapidly growing technology company whose mission is to make cities more comfortable places to live. In this role, you are part of the Partner Success team, which keeps in touch with our partners, identifies their needs and guides development projects.

Role - What you would do

The partner success team promotes the EasyPark vision by communicating with our partners, identifying their needs and promoting development projects. You will be responsible for the seamless deployment of the EasyPark system by configuring, maintaining and supporting our partners through quality assurance and testing. At the same time, you work on continuous improvement by cooperating closely with EasyPark's various stakeholders, such as development and product support.

With daily operational contact, you build solid relationships with our new and existing partners. You are the first point of contact when something is not working, but also when it is working successfully. In addition, you ensure the quality of the data in the CRM system and the distribution of marketing material.

Are you the expert we are looking for?

We do not believe that one can have all the qualities, but a successful candidate may have the following:

• You have previous experience in the success of business customers, preferably in a SaaS company where you have collaborated between different departments.
• You have good analytical skills to interpret data and identify patterns and you enjoy helping customers.
• You have good planning and self-management skills and are comfortable working with digital products.
• We value proven participation in project management, you have a positive attitude towards change and your verbal and written communication skills are excellent.
• You thrive in a dynamic and flexible work environment with many opportunities to connect, communicate and collaborate among international teams and individuals.
• You speak Finnish and English fluently, while knowledge of Swedish is considered an advantage.
• You like challenges, embracing new things, and your curious attitude makes you move out of your comfort zone. You also know how to have fun with your colleagues!

The position is located in EasyPark's Helsinki office.

Life at EasyPark

We are a value-based company with an international culture and global presence. By providing an environment with room for growth and room for independence, we believe in encouraging and supporting our team members to take initiatives and work outside of their comfort zone. An open mind and acceptance of change is part of our DNA.

At EasyPark, we are dedicated to maintaining an open culture where every person's voice is heard, and we play as one team around the world. Diversity is something we celebrate and we are committed to creating an inclusive environment for everyone.

We offer:

• Flexible ways of working: combine working from home with working in the office, depending on what is agreed in your team.
• Digital Global Orientation: you start with a three-day training and networking event with other startups from around the world.
• 400 euros/year incentive benefit with the Edenred card
• Mental well-being support through Blue Call

Please note: this job description is translated from Finnish.

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