Administrative Assistant (Woburn, US)

Amano McGann Logo

Salary Range:
$23.00 To $27.00 Hourly

POSITION OVERVIEW

Fulfill an important role in the organization to support the Amano McGann Branch Office with responsibilities including:  answering incoming phone calls, discussing service and related items with clients, entering service calls into Microsoft Dynamics (GP), dispatching and tracking of Field Service Technicians, ordering, shipping/receiving, inventory control, invoicing and collections, customer service, inside sales, and other various administrative tasks.

  • Maintain our in-house inventory ensuring accurate accounting of inventory items
  • Open sort and distribute incoming correspondence and inventory and delivers to appropriate location of staff member
  • Performs other duties as assigned
  • Answering incoming phone calls with a pleasant demeanor and either directly address the callers need, or forward the call as necessary according to client need/s.
  • Pack and process UPS / Fed-Ex shipments and utilize online web portals
  • Maintains supplies inventory by checking stock to determine inventory level
  • Maintain electronic filing system for all required documents
  • Support office personnel and technical staff, when required
  • Preparation and shipping of inventory ordered by customers

Skills and Abilities

  • Demonstrate strong oral and written communication skills.
  • Skilled at using Microsoft Office
  • Proficient knowledge of Microsoft Dynamics
  • Excellent organizational/administrative skills
  • Ability to multi-task in a fast paced environment
  • Have a Customer service orientation, with strong problem solving skills
  • Ability to learn new software and product lines quickly.
  • Proficient with inventory control and procedures
  • Ability to establish solid relationships with clients and vendors
  • Create a positive work environment for all parties
  • Must be a team player and willing to take on new challenges
  • Familiarity with Field Service Technician dispatch and tracking
  • May lift up to 50 lbs daily

Amano McGann is an Equal Opportunity Employer.

We offer a competitive Benefits Package to our Full Time employees, Including the following:

  • Medical, Dental, Vision, and Long-Term Disability Insurance
  • Employer contributions to Health Savings Accounts
  • Flexible Spending Accounts
  • Employer paid Short Term Disability and Life Insurance
  • A generous Paid Time Off policy
  • 401k Employer Match
Apply for this job