Partner Success Manager Specialist (Oslo, NO)
Partner Success Manager Representative
Location: Oslo
We’re on the lookout for a Partner Success Manager Representative to join our team and play a key role in delivering seamless solutions to our partners. You’ll be at the heart of building strong, trusted relationships, ensuring smooth implementations, and supporting operators in their day-to-day business to make a tangible impact on their customer journey.
What you’ll be doing
- Provide excellent operational support to new and existing partners.
- Configure, release, and maintain our solutions and products.
- Implement company-standard services tailored to client specifications.
- Manage archiving and version control of software configurations.
- Perform quality assurance and testing, driving continuous improvement initiatives.
- Coordinate the order, review, and rollout of signage.
- Collaborate closely with Account Managers, Operations, and R&D/Product teams.
- Train and support Operations on company services.
- Work actively within the CRM system to manage requests/incidents and maintain data quality.
What we’re looking for
- Strong customer relationship management skills and a genuine interest in helping customers succeed.
- Excellent planning, organizational, and self-management abilities. Experience in project management is a plus.
- Solid technical understanding of system integrations.
- Knowledge of XML or JSON is desirable; Adobe Illustrator skills are advantageous.
- Strong analytical mindset with the ability to interpret data and identify patterns.
- Multilingual candidates (especially European languages) are highly valued.
- A resilient, adaptable mindset with a positive approach to change.
Your background
- Previous experience in Customer Success or Technical Support for corporate customers.
- Outstanding verbal and written communication skills in the local language, plus fluency in English.
- Proven experience working cross-functionally with multiple teams or departments.
Why join us?
This is more than just a role—it’s an opportunity to contribute to a vision that transforms the partner and customer experience. You’ll have the chance to work in a collaborative, innovative environment where your ideas and expertise truly make a difference.
If you’re passionate about building relationships, solving problems, and driving success, we’d love to hear from you.
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