Product Specialist (Santiago, CL)

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Join Dahua Technology Chile!

Come join our team, Dahua Technology is a global manufacturer with +20,000 employees around the globe, be part of a team of highly skilled and experienced professionals from all around the globe.

Product Specialist

This Technical-Commercial Product Specialist role focuses on the promotion, configuration, and support of Dahua security products with top distributors and wholesale customers. Ideal candidates should bring a strong background in electronic security systems, with experience in top brands. Candidates with an established network in the industry and technical sales skills are highly preferred.

Responsibilities:

1. Eco-Partner Development: Collaborate with product managers to build and maintain relationships with eco-partners for Dahua’s CCTV, alarm, video intercom, and access control solutions.
2. Product Demonstration: Showcase new product features to channel customers, highlighting benefits and competitive advantages.
3. Product Selection & Configuration: Provide guidance on product selection and configure solutions tailored to each customer’s needs.
4. Technical Support: Troubleshoot and resolve customer technical issues related to CCTV and alarm systems, access control, and related software.
5. Training & Knowledge Sharing: Conduct training sessions for technicians within partner channels to enhance technical knowledge and product expertise.
6. Sales Collaboration: Partner closely with the sales team to develop comprehensive sales strategies that address specific customer requirements.
7. Market Feedback & Marketing Collaboration: Work with the marketing team to promote Dahua products and gather valuable market insights for continuous improvement.

Requirements:

1. Education: Bachelor’s degree in engineering, IT, or related field (preferred).
2. Experience: 3+ years in electronic security, including 2 years as pre-sales, technical support, or product management roles.
3. Background in top CCTV and electronic security products. Proficiency in relevant software for these systems.

4. Technical Expertise:

  • Hands-on experience with leading brands.
  • Knowledge of networking, IP cameras, and system integration.
  • Event planning.

5. Soft Skills: Strong negotiation, presentation, and problem-solving abilities.
6. Language: Conversational English.

If you meet the requirements and are interested in joining a leader in security technology, we invite you to apply!

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