Technical Solutions Specialist/Engineer IT (Warsaw, PL)

Technical Solutions Specialist/Engineer IT (Warsaw, PL)

Have you ever wondered who produces barriers and cash registers in multi-storey car parks or parking lots? With over 17,000 installed systems we are the global market leader in full automated parking facilities. DESIGNA specializes in creation digital solutions, with particular emphasis on parking space management systems. And what's behind it? A whole lot. To adapt our systems to the needs of our customers,whether it's an airport in New York, a shopping mall in Kuala Lumpur or a designer one modern business center in Krakow, we offer comprehensive solutions consisting of: software, actuators and service components.

Your tasks

We are looking for a Technical Solutions Engineer / IT Engineer who will be responsible for local customer support for system-related software solutions parking lots.

  • Troubleshooting technical issues: Providing technical support to customers business, in the field of software and electronic solutions related to systems parking (KD, CC Card Payment, LPR, CCTV);
  • Network and database administration: Leveraging network knowledge computer and databases for analyzing and solving technical problems;
  • Customer service: High commitment to customer service, providing customers with reliable services help and solving their problems;
  • Technical Issue Management: Monitor and manage issues technical clients, implementing solutions and expanding the knowledge base;
  • International cooperation: Direct communication with international clients
  • business issues and cooperation with the CTS support team at the company's headquarters in Germany;
  • Technical Problem Analysis: Thorough analysis of technical problems, with the possibility solving them yourself or passing them on to level 2 support, depending from qualifications

Why DESIGNA 🅿️

  • UoP;
  • Salary in the range of PLN 8,000-14,000gross;
  • Remote work up to 2 days a week (more possibilities after consultation with the manager);
  • Private medical care package.

 

Your experience

  • Preferred higher technical education fields related to automation and electromechanical or electronics;
  • Experience with working on computer networks and databases (SQL); good knowledge of the English language interpersonal and technical communication; independence, responsibility and self-reliance.
  • Excellent knowledge of the Windows environment (installation, configuration, troubleshooting).
  • Understanding Windows domains.
  • Knowledge of VMware or Hyper-V tools
  • Experience with CCTV/LPR camera systems.
  • Knowledge of AC systems and interphone systems VoIP,
  • Experience with design tools such as Jira,
  • Possession of a category B driving license.

Please note: this job description is translated from Polish.

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