Sales Support Specialist (Oslo, NO)

Sales Support Specialist (Oslo, NO)

At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced not due to additional parking spots and fewer cars, but thanks to predictive technology that connects our users to available spots.

EasyPark’s B2B organization is continuing its growth journey across Europe in terms of employees, customers, and complexity. To complement this growth we are looking for a Sales Support Specialist in Norway that can help support our customer base by optimizing our supporting ways of working.

In line with this, we look to drive quality customer base growth and enable the sales organization to further engage in actual sales activities. As well as being the person who owns the feedback loop across our different market-facing functions.

We are a multinational sales organization in an innovative tech environment. Where we constantly strive to develop our product, as at the same time having focus on being climate positive.

You will be part of a team of 5 international Sales Support Specialists, and a local Sales Manager and the local Sales team.
You will collaborate with other stakeholders outside the B2B Sales department such as Customer
Care Process drivers, B2B Product owners, B2B Marketers and various development teams within EasyPark group.

To succeed in this role we believe you are experienced and versed within in:

  • Understanding the link between sales and the overall customer interactions.
  • CRM tool management for better customer onboarding and customer
  • overview.
  • Connected sales supporting systems knowledge such as billing and data
  • processing.
  • Change management and training of users in using CRM systems and ways of
  • working.
  • Daily task operations management.
  • Sales activation and credit risk management.

About you

As a person we believe you enjoy being the social connector between people from various teams, backgrounds and markets. You understand processes and process flows as well as the customer needs, and here being able to frame it in a sales outlook. You have the ability to identify and solve problems, seeing and understand the perspectives of multiple stakeholders. You are comfortable in a sales focused environment where you have a cross-border forum of colleagues to collaborate with.

You will contribute and make an impact through:

  • Continous support of the local sales team for success in the daily operations by
    optimizing ways of working.
  • Developing and engaging in our current partnerships to ensure the best active user customer experience, for example, leasing.
  • Providing continuous feedback and ideas for development of our billing capabilities to support the B2B function as a whole.
  • Help bring the user experience to the next level from a sales operations point of view by working closely with the B2B team.

Please submit your application in English, as English is our corporate language. Norwegian is also mandatory for this role.

Life at EasyPark

We are a values-driven company with an international culture and a global presence.
By providing an environment with space to grow and room for autonomy, we believe in encouraging and supporting our team members to take initiatives and act outside of their comfort zone. To have an open mind and embracing change is a part of our DNA. At EasyPark we are dedicated to maintaining an open culture where the voice of each person is heard, and we play as one team across the globe. Diversity is something we celebrate and we are committed to creating an inclusive environment for everyone.

 

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