Team Lead Partner Success Management (Berlin or Hanover, DE)

Team Lead Partner Success Management (Berlin, DE)

At EasyPark we love cities. We love them for work, for partying, and for everything in between. That's why our mission is to make life in cities easier - by taking care of parking.

EasyPark employs more than 1,000 people and is available in over 3,200 cities worldwide. The EasyPark Group is based in Stockholm, Sweden.

The position

Do you have experience as a manager? Are you structured and have a hands-on problem-solving mentality? Do you feel comfortable in an international context and like working with people from different countries and continuously improving our service for partners/cities?

Then you are exactly right with us!

Due to our constant growth, we are looking for a Team Lead Partner Success Management (m/f/d) for the German market.

Your tasks:

  • Coach, role model, mentor and process driver of our currently 5-strong team
  • Support in hiring, onboarding and training of new team members
  • Evaluation of team performance
  • Implementation of efficient processes and their continuous development
  • Onboarding and support of our partners / cities as well as parking lot operators
  • Seamless implementation of the EasyPark system
  • Knowledgeable expert of our various products and services for our partners in the DACH region
  • Collaborate with the global leaders of the Partner Success Manager teams and jointly develop best practices

We are looking for empathetic personalities who are aiming for a career in an international company and who are enthusiastic about digitization, mobility and smart cities.

About you

We do not believe that there is one size fits all, as an applicant you could bring the following qualities and experience with you:

  • (First) experience (1-2 years) in leading and coaching a team, whereby you like to work operationally and together with the team
  • You are a problem solver with a high level of customer orientation and are happy to contribute your analytical skills
  • You are system and tech savvy
  • You work in a structured manner, want to optimize processes/procedures and value good documentation
  • You like to lead (various) projects and have knowledge of project management
  • You can express yourself very well in German and English (knowledge of other languages is an advantage)
  • You like to take on responsibility, you are prudent, you work with foresight, you like to act both independently and in a team and you don't let yourself be disturbed
  • You have a good feeling for people, teams and their dynamics

What we offer you

  • The opportunity to take on responsibility and grow from day one
  • Help shape the growth of a unique, innovative product, actively driving digitization in the DACH region
  • An exciting combination of tasks with impact and a lot of personal responsibility
  • A value-oriented, Scandinavian corporate culture and a great international team
  • Flat hierarchies with short decision-making processes and transparent communication at eye level
  • Career opportunities in an international company
  • Regular national and international team events
  • Flexible work organisation: You can work from home or in the office with the latest equipment
  • (International) travel/visits to other locations between 4-6 times per year
  • A permanent position & 30 days holiday (with a 5-day work week)
  • Urban Sports Membership (M)
  • Fruit, coffee and drinks are a matter of course in our offices in Berlin-Kreuzberg and Hanover

Place of work for this position is in the EasyPark office in Berlin or Hanover, Germany.

The weekly working time is at least 32 hours.

If you think that you are exactly the right person for this job, then we look forward to receiving your application in English.

Please note: this job description is translated from German.

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