Manager GTM Systems (Austin, US)
Help us change the way the world parks
Parking isn’t just about spaces – it’s about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we’re not just thinking about today’s parking challenges; we’re actively shaping the future of parking + charging. Join us in transforming the way the world parks.
Join Our Flash Team as a Manager of GTM Systems!
At Flash, we are revolutionizing urban mobility and parking. We provide innovative, scalable solutions that enhance mobility, reduce congestion, and improve the overall parking experience. Our comprehensive platform integrates hardware, software, and mobile applications to deliver seamless and efficient parking management. Join us in shaping the future of mobility and making a positive impact on urban living.
Flash is looking for a highly driven and systems-oriented Manager to manage and optimize its GTM Systems, or the tools our teams use all the way from when a Lead is created to when cash gets collected. This Systems leader is critical in improving Flash’s B2B data & systems infrastructure, including the SFDC ecosystem, DocuSign and backoffice tools. The ideal candidate not only has proficiencies within individual tools, but is able to think more broadly in terms of an ideal end state systems landscape and architecture. This position reports to the Sr. Director of Revenue Operations.
This builder's role moves beyond tactical execution to strategic architecture. You will audit our Quote-to-Cash landscape, design the growth roadmap, and have the resources (2 Admins + 2 Architects) to execute your vision.
You'll join a dynamic and rapidly evolving Revenue Operations team, central to Flash's growth strategy and supporting Flash’s GTM functions. We pride ourselves on cross-functional collaboration, leveraging data to create synergies across Marketing, Sales, Finance, and Customer Success, ultimately helping drive the company's ambitious goals. You will regularly interface with the best Sales Team in the industry, arming them with frictionless tools to help create a system for growth
Be a part of a parking technology leader that is backed by reputable investors and is transforming an industry!
Location: Austin office preferred; Hybrid – 3 days in the office,
OR Remote if you live outside a 25 mile radius of the Austin HQ office
Travel: 0%
What You'll Do:
- Manage 2 inhouse SFDC Administrators and 2 Contractor Architects in India: work intake, prioritization, triage (all through JIRA), team optimization and individual career development
- Own the Salesforce ecosystem (Sales Cloud, CPQ/Advanced Approvals, Taskray, Own Backup, AddressTools) roadmap based on business prioritization and perform regular systems roadmap readouts to business stakeholders
- Conduct comprehensive systems assessment of Sales Cloud and SFDC CPQ in first 90 days and develop plan to address shortcomings and technical debt
- Contribute to/be the GTM Systems SME for ongoing Quote-to-Cash company initiative, specifically around improving SKUs/Price Book, Opportunity and Contract and Account policies/data and key systems decisions
- Contribute to ongoing SaaS optimization & renewals project, systemizing outstanding renewals into SFDC and automating go-forward renewals
- Create comprehensive GTM Systems diagrams current vs. end state mapped to the revenue funnel, identifying strengths/weaknesses and integration priorities
- Work with Marketing, Sales Enablement and Sales leadership to ensure GTM foundation building is reflected and tracked inside SFDC, including MQL/SQL SOPs, Qualification, Sales process and more
- Develop long-term SFDC CPQ strategy and plans as it progresses beyond “End of Sale” status, inclusive of Revenue Lifecycle Management evaluation
- Support new product and Bundle releases from a systems perspective, ensuring they’re reflected and tracked inside SFDC and CPQ
- Develop strong relationships with go-to-market (“GTM”) leaders and personnel such as Marketing, Sales Enablement, General Managers, Area Vice Presidents, Branch Managers, Regional Sales Managers, understanding their SFDC and systems pain points, hence informing Systems Roadmap and developing solutions accordingly
- Own, manage and optimize DocuSign CLM and e-signature tools/integrations working in concert with Legal and Sales’ needs
- Work with FP&A to continue Taskray data optimization to inform backlog and Parking OS revenue budgets/forecasts
- Working in tandem with B2B Marketing Team, dive into Hubspot, and develop and execute on Marketing Automation optimization plan, inclusive of SFDC integration
- Develop SOPs, communicate and execute DevOps of SFDC enhancements/builds: prototypes, UAT, versioning, deployment/comms, Prod testing, etc.
- Own interactions/calls with the SFDC vendor team and work to rightsize/optimize Flash SFDC footprint and contract over time
What You Bring:
- Team leadership or mentorship experience required
- Deep comprehension of SFDC CPQ, including Products/key fields/Features/Options for Bundles, pricing waterfall logic,Pricing, Price Books/PBEs, Quotes/QLs/Opp Products, Quote Templates, Price & Product Rules, Orders, Amendments, Assets & Subscriptions, Contracted Pricing, etc.
- Expert in FlowBuilder including the Screen/Action/Subflow interactions elements and Decisions, Assignments, Transforms, Filters, Sorts and Loops logic elements
- Read and understand Visualforce and Apex programming languages
- Strong ability to prioritize certain system requests over others based on company strategy, OKRs, value/effort; not afraid of saying no and communicating why
- Excellent communication skills of technical/systems concepts to varying audiences such as other system folks, Sales and Finance
- Proficiency within GSuite (Sheets, Docs, Slides, etc.) as well as JIRA to manage SFDC work intake, dialogue, completion flows, roadmap, etc.
- Proven ability to translate Rev Ops strategy (Sales attainment, reducing cycle times) into requirements and scalable system architecture
Qualifications:
- 5+ years of Salesforce Administrator, Architect, or Consultant experience
- Salesforce Administrator and Advanced Administrator certifications required
- Certified CPQ Specialist preferred
- Certified Sales Cloud Consultant a plus
- Certified Platform App Builder a plus
Salary: $135,000 - $155,000 a year
Final salary will be determined based on the candidate's skills and experience level.
Competitive Rewards Package includes:
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and flexible work environment
- Opportunities for professional growth and development
Flash is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified individual is encouraged to apply to join our team.
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