Customer Support Employee (Pucking, AT)
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Your job:
- You are the direct contact person to support our customers on the phone or remotely
- You are responsible for setting up our software (remotely)
- You organize, take responsibility for, and conduct customer training
- You create and monitor documentation
- You visit our customers and are available to them as a direct contact person
Your qualifications:
- You have successfully completed a commercial apprenticeship or an apprenticeship in the IT sector
- You are technically minded and confident in using the Windows operating system and Office programs and have a basic understanding of business processes
- You have initial experience in dealing with inventory management and cash register systems
- Experience in dealing with databases is desirable
- Teamwork, sense of responsibility, analytical and goal-oriented working methods complete your profile
What we offer you:
- Flat hierarchies and independent work as well as great creative freedom
- Future-proof employment in an innovative and international environment
- Collegial working atmosphere combined with a value-based corporate culture
- Regular team events and diverse social benefits make our family-like working atmosphere unique
Please note: This job description is translated from German
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