E-Mobility Support (Oberhausen, DE)
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This is what you can expect from us:
You will work in our e-mobility department and be responsible for the following tasks:
- Remote support for AC and DC charging stations, as well as our payment systems
- Telephone support and remote maintenance
- Processing of tickets in the ticket systems and testing of charging systems in our backend
- Direct contact for our customers in technical advice
- Installation and training of our software products via remote maintenance
- Technical support for colleagues in sales and service and our partners
- Scheduling of our service technicians and support of the technicians by telephone and remote maintenance
What you bring with you:
- Completed training in electronic or IT field
- Solution-oriented work attitude
- Basic knowledge of network technology and interest in learning new things
- Strong communication skills in customer conversations
- Confident handling of networks and Windows operating systems as well as very good technical understanding
- Enjoyment of contact with people and interest in constantly expanding professional knowledge and daily
- to apply directly
- Very good written and spoken German skills
- High comprehension, resilience, reliability, accuracy and ability to work in a team
What we do for you to help you succeed:
- Future-proof employment relationship
- Modern work equipment
- Flexible working hours with hybrid work possible
- Diverse benefits, social services and individual training concepts
Please note: This job description is translated from German
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