Technical Supervisor (Los Angeles, US)

HUB Parking Technology

HUB Parking Technology USA Inc.

We are looking for a Technical Service Supervisor to join our Team in the Los Angeles Area.

HUB Parking Technology is the FAAC Group Business Unit that develops, manufactures, installs, and provides after-sales services for HUB Parking Access and Revenue Control Systems. We aim to meet every market expectation by offering a wide range of solutions from one of our three Parking Systems Brands.

What we offer:

The role gives you the opportunity to work in a fast –growing international company. You will be part of a dynamic and flexible team. We offer a full benefits package with state of the art facilities, delivery centers and worldwide partners.

Key Responsibilities:

  • Onsite service and maintenance for our Parking and Access Control hardware and software.
  • Provide technical support for multiple products.
  • Need to have knowledge of electronics, mechanical devices and PC computer skills.
  • Software and hardware support for clients and other field service technicians.
  • Work with various operating systems and have knowledge of networking for daily troubleshooting tasks.
  • Manage customer escalations and ability to communicate on a technical level.

Requirements:

  • Electronics Technical School training or equivalent.
  • Microsoft Operating Systems experience required.
  • A clean driving record.
  • MS Windows Server and electronics experience required.
  • MS Network and MS A+ Certifications preferred.
  • PMP certification a plus.
  • Ability to work in an outdoor environment exposed to extreme weather conditions.
  • Available to work scheduled weekend shifts.

Skills:

  • Excellent written and verbal communication along with organizational skills a must.
  • Trouble-shooting capabilities on a technical level.
  • Team Player.
  • Ability to work on proprietary software, as well has hardware communications, programming and repair.
  • Comfortable using hand and power tools.

The FAAC Group is a world leader in access automation, parking and access control, including 32 sales companies, more than 2.500 employees worldwide and 18 manufacturing plants.

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