Special Events Parking Manager (Birmingham, US)

Special Events Parking Manager (Birmingham, US)

Job Description

We are also a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

Salary: $55K annually

The Spirit of the Position:

The Special Events Parking Manager supports the Operations Manager with a complete oversight of parking operations of an assigned portfolio to ensure 24/7/365 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Parking Services Manager will support the programs and initiatives originating from our Regional and Home Office and help to support the individual needs of their operational teams throughout their assigned portfolio.

Principal Job Duties:

  • Responsible for developing client relationships and business retention.
  • Planning and oversite of all special events located within the BJCC Campus.
  • Basic maintenance and repair of all parking equipment and PARCS equipment
  • Availability to work weekends is a requirement as many special events occur on Saturday and Sundays.
  • Manage all revenue controls and operational expenses with direction from the Operations Manager.
  • Lead, direct, and develop a team of employees to accomplish periodic goals/initiatives, while embodying LAZ Parking’s culture as a guideline.
  • Identifying high potential employees to support the organization’s continued growth.
  • Daily, Weekly, Monthly, Annual financial and operational reports as required.
  • Managing, planning, scheduling, training, and directing the activities of hourly employees for special events, and daily operations.
  • Serve as a customer service liaison to all parking patrons and stakeholder groups within the BJCC campus.
  • Implement and complete various projects, programs, and initiatives that may arise from the operational needs and with direction from the Operations Manager and Director of Operations.
  • Management of temporary labor services and employees to perform various parking services within the BJCC campus.
  • Review and edit proposed parking, maintenance SOP’s.
  • New employee onboarding and orientation.

Additional related duties as required and assigned by the Operations Manager and Director of Operations.

Requirements:

Education:

  • Bachelor's Degree or equivalent work experience.

Experience:

  • 5+ years in Management role.
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills:

  • Parking management experience of multiple locations is preferred.
  • Ability to seek improvement and create an environment of idea sharing and creative problem solving.
  • Strong customer service skills and abilities.
  • Ability to be approachable and facilitate coaching conversations with employees and managers.
  • Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
  • Ability to encourage open expression of ideas and opinions.
  • Excellent teambuilding and interpersonal skills.
  • Ability to work independently and multi-task.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates a sense of urgency and timeliness.

Physical Demands:

  • Able to work outdoors in all elements: hot, cold, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 25 pounds.
  • Ability to stand, walk and run for extended periods of time.
  • Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

To be hired, all candidates must pass a background check and pre-employment drug screen. LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

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