Account Manager (Bristol, UK)

Account Manager (Bristol, UK)

The Account Management role manages and enables the success of a defined set of existing partners and grows adoption of the entire suite of NMI products. Reporting to the Director of Account Management, you will be part of a collaborative and engaged team responsible for supporting and growing our ISV partners in the UK and Europe. This is a unique opportunity to be part of a fast-growing team that helps our partners deliver innovative experiences in the payments landscape.

About Us

We enable our partners with choice and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs, and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech-savvy. We democratize the latest payment technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Does This Describe You

You thrive in a consultative sales environment and are motivated by closing the deal. You're a strategic sales professional that is passionate about exceeding customer expectations and excited to be part of a dynamic, successful, and rapidly growing fintech company.

Requirements

A Look Inside the Job

  • Develop relationships with existing customers/ partners/resellers in order to grow revenue.
  • Implement strategic account development plans to optimize revenue growth, platform adoption, and customer satisfaction with channel partners.
  • Develop opportunities with existing partners through outbound prospecting, leads driven via webinars, email promotions, trade shows, and events, web inquiries and phone inquiries, etc. using consultative sales skills.
  • Achieve monthly, quarterly, and annual revenue goals.
  • Participate in ad-hoc sales campaigns and programs to help generate new prospects/opportunities.
  • Utilize Salesforce to ensure activities are documented properly, opportunities are forecasted accurately and adequate information regarding the prospect and/or opportunity is communicated.
  • Maintain knowledge of market conditions and competitive activities.

Essential Skills and Experience

  • Technology or payments sales experience in a B2B environment
  • Experience drafting and executing strategic account development plans
  • Excellent verbal, written, and interpersonal communication skills
  • Experience following a defined sales process
  • Ability to generate accurate forecasts to properly project quarterly and yearly sales
  • Experience using consultative sales skills
  • Organized and detail-oriented with excellent follow-up skills
  • Ability to multi-task with several tools, work independently and prioritize tasks

Preferable

  • Experience selling solutions to ISOs and/or ISVs
  • Bachelor’s Degree or demonstrated experience within a related field
  • Experience in a Software/ Payments Sales environment

Benefits

As well as being a part of something exciting every day, you will also receive the following benefits:

  • Highly competitive salary depending on experience
  • Annual bonus scheme
  • 25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days)
  • Workplace pension scheme
  • Private medical insurance (upon successful completion of your probationary period)
  • 7 hours per day, 35 hours per week
  • A flexible hybrid working arrangement
  • Great work-life balance with our Flexi-time policy
  • Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave).
  • A chance to develop with an allocated company training budget
  • Bike2Work Scheme
  • Lifeworks, an Employee Assistance Programme that offers wellbeing, family, and financial support services, such as assessments, resources, and even 1:1 counseling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers, and cinema tickets.
  • A strong commitment to employee well-being including mental health first aiders and weekly yoga sessions.
  • Employee referral scheme with generous financial reward
  • Bonusly colleague reward scheme

We’re looking for creative and passionate people who share our vision of making payments easy. 

We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids, or adaptations can be put in place to assist you.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

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