B2B Account Manager (Hybrid, Phoenix, US)

B2B Account Manager (Hybrid, Phoenix, US)

Company Overview:

Mission/Vision:

Parking often takes as much space in cities as the destinations that attract cars. It is therefore perhaps one of the most forgotten yet impactful domains of city policy, affecting traffic flow, accessibility, and quality of life in cities today. EasyPark takes pride in delivering on the vision of making cities more livable through improving the efficiency of how public and private spaces are managed.

Founded in 2001, EasyPark is a parking payment solutions provider which offers customers the combination of in-vehicle parking meters, and pay-by-phone solutions in one cheap and simple-to-use package. EasyPark envisions a city where all parking activities flow smoothly and seamlessly with the help of digitalization. The company calls this kind of parking ecosystem Parking Excellence. In this scenario, drivers can quickly find the best parking spaces near their destinations, cities have better curbside traffic capacity and flow, and operators enjoy increased occupancy thanks to nearby on-street traffic being redirected by parking apps.

Technology and Growth

Leveraging technology, EasyPark Group breaks barriers and improves the urban life experience. It helps cities balance parking supply and driver demand - not by adding additional parking spots or reducing the number of cars, but with the help of predictive technology and data visualization. EasyPark Group also helps cities become more sustainable by eliminating congestion, increasing efficiency, and enabling a smooth experience for charging electric vehicles. Sustainability is at the heart of the EasyPark Group ethos.

Position Overview:

You’ll be responsible for managing our top B2B customers. You'll actively support, grow and retain a book off business as well as provide proactive follow-up, product information, and overall account support.

You have good active listening skills with the ability to quickly adapt in each interaction and change your focus from pitching your product to genuinely trying to understand the customer’s situation and needs and offer a successful B2B sales experience delivering value with every customer interaction.

We offer a great earning opportunity with a competitive commission structure, and a clear development career plan with structured training which will help you grow into your next role. Resilience and determination are key skills required for this role, with a strong team network, supportive and coaching leadership team, this role is perfect for someone looking to take the next step in their sales career.

Key Responsibilities:

  • Relationship Management:
    • Build and maintain strong relationships with clients.
    • Understand client needs and objectives.
    • Act as the primary point of contact for clients.
  • Account Planning:
    • Develop account plans and strategies to achieve client goals.
    • Identify opportunities for account growth and expansion.
  • Communication:
    • Clearly and effectively communicate with clients.
    • Ensure clients are informed about product updates and offerings.
    • Address client inquiries and concerns promptly.
  • Customer Satisfaction:
    • Monitor and assess client satisfaction.
    • Proactively address issues and work to maintain high levels of satisfaction.
  • Cross-Selling and Upselling:
    • Identify opportunities to upsell or cross-sell additional products or services.
    • Increase revenue from existing accounts.

Key Attributes:

  • Previous experience with sales; if you have B2B sales experience (on the phone) thats a plus
  • Determined mindset, willing to strive to exceed goals and targets.
  • You are a team player and self-motivated feeling comfortable working both independently and as part of a team
  • You are an enthusiastic, innovative thinker who never settles for ‘good enough’, whilst always trying to improve yourself.
  • You are an efficient communicator with good active listening skills and strong verbal, written and interpersonal communication skills

Location:

  • Must be in Phoenix, AZ

Reporting to:

  • This role reports to Colleen Hoernig, B2B Sales Manager

What you’ll enjoy about joining our Team

We believe in work/life balance. Seriously. Our team members well-being is just as important to us as their work. We are humans first, employees second. We offer a ton of competitive perks, including:

  • Unlimited PTO
  • Medical, dental and vision coverage
  • 401K Matching
  • Casual Dress
  • Paid Parental Leave
  • Flexible Work Environment
  • Learning and Development Opportunities
  • Company Social Events - happy hours, outings, and more
  • Pet Insurance
  • Company Community Service EventsAbout ParkMobile

At ParkMobile, we aim to build an inclusive culture where differences are used to inform better creative, strategic, and business decisions. We actively seek diversity of backgrounds, education, beliefs, and ways of thinking. We look to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. ParkMobile is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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