Accounts Assistant (Hatfield, UK)

Accounts Assistant (Hatfield, UK)

Please note that all applications and CVs must be sent to us in English in order to be considered.

The role you want – Accounts Assistant – is at PayByPhone

PayByPhone is a fast-growing, forward-thinking, global company that is so much more than just a parking payment app. We support our clients’ journeys and those of our employees, too. We work hard, we love to have fun and are always thinking about how to make life better and easier for the communities in which we work. And we’re looking for a Accounts Assistant to join our fantastic team.

About the role

To manage accounts receivable, support with accounts payable, month end and the general finance function.

Your responsibilities will include:

  • Prepare and distribute monthly / weekly and any other ad hoc invoices/credits for clients;
  • Aged debt chasing;
  • Manage UK client inbox for incoming client inquiries, answering client questions about billing and discrepancies. Escalating any queries to the UK Finance Team where required.
  • Process payments ad hoc online banking payments;
  • Set up weekly payments to clients for approval on Barclays
  • Support with posting payments and receipts in client/vendor accounts
  • Quarterly client recharge reconciliation;
  • Send out client reports (usually weekly);
  • Recording details of Chargeback Letters;
  • Act as first point of contact for other departments and clients in relation to invoicing queries, escalating issues where necessary;
  • Pick up post, open and distribute when in the office;
  • Assist with annual audit;
  • General adhoc duties to support the UK Finance Team.

Other things you may get involved with:

  • Support / cover for Accounts Payable Assistant as and when necessary e.g. during periods of sickness or holiday;
  • Carry out other tasks and responsibilities as requested by your manager from time to time.

Ideal candidate requirements


  • Previous experience of working in a finance department;
  • Previous experience of working in an accounts receivable role;
  • Able to gather, analyse and present material clearly;
  • Able to work under pressure and to tight deadlines, particularly during month end;
  • Able to prioritise work and flexible to adapt to changing priorities;
  • Excellent organisational skills;
  • Excellent attention to detail;
  • Excellent written and verbal communication skills;
  • Being able to work on your initiative and as part of a team;
  • Always able to demonstrate proactivity and initiative;
  • Excellent IT skills including Word & Excel.


  • Experience of Netsuite/other accounting software;
  • Experience of Yooz.

What does success look like in the role?

  • All assigned tasks are completed accurately and without delay
  • Aged debt is chased and monitored regularly, that overdue debt is escalated where required and necessary action taken in an acceptable time frame;
  • Showing a ‘can-do’ attitude when supporting other team members;
  • Receiving positive feedback from clients and colleagues;

Benefits of working at PayByPhone

In addition to the usual stuff like generous holiday allowance, we offer employees other things, too. We have a great company car scheme - so long as you like VW brands! - and a range of great discount perks through our partnership with Health Shield. We organise fantastic off-site team days that people actually enjoy. We now have a permanent hybrid work approach that everyone is enjoying and embracing, and everyone has the freedom to express themselves in what they wear when they are in the office – we just ask that it’s not PJs.

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