Junior Sales Representative (Riga, LV)

Junior Sales Representative (Riga, LV)

BISS SIA is looking for a junior sales representative to join our sales team and work with both new and existing customers who use our parking, access control, payment and electric vehicle charging solutions.

BISS has been developing and maintaining these systems since 1996. Our customers are companies and government agencies that rely on our technology every day. If you have no problem answering the phone, enjoy talking to people, and want to learn B2B technology sales, this position is a good start.

Job description

As a Junior Sales Representative, you will work with smaller incoming orders, reconnect with customers who have not worked with us for a while, and convert marketing inquiries into offers. You will report to the Sales Team Leader and work alongside an experienced team that will help you get to know our products and sales approach.

This position is suitable for someone who is not afraid to make cold calls, who is organized and regularly follows up on deals, and who is motivated by achieving results.

Your responsibilities

  • Processing of smaller incoming orders (access cards, card printer ribbons, RFID chips and tags, etc.) from request to closed transaction.
  • Calling existing customer database to renew contact, clarify customers' current needs and find new opportunities.
  • Contacting access system users and advising them on migration to our state-of-the-art access control platform.
  • In collaboration with the marketing team, processing campaign requests and converting them into specific offers.
  • Preparation of estimates and offers.
  • Coordination and conclusion of service level agreements (SLA) with clients who are resuming cooperation.
  • Maintaining customer, potential customer and transaction information in the CRM system.
  • Collaboration with marketing, project managers and technical teams at various stages of project implementation

Requirements

  • Safe and friendly communication with customers over the phone and in person.
  • Good organization: follows up on transactions in a timely manner and is able to oversee many small transactions at the same time.
  • Interest in technology and a desire to learn how parking, access control, and payment systems work.
  • Fluent knowledge of Latvian and good knowledge of English, both written and spoken.
  • Strong MS Office skills, especially Excel and Outlook.
  • Practical approach, perseverance and willingness to learn.
  • Category B driver's license (to safely get to clients within Latvia).

Let's evaluate it as an advantage

  • Experience in B2B sales, telesales or customer service (from a previous job, internship or part-time job).
  • Experience working with a CRM system.
  • Knowledge of other languages.
  • Technical education or interest in IT, electronics or security systems.
  • Knowledge of access control, parking, payment or electric car charging systems.

We offer

  • Salary 1400 - 1800 EUR gross per month depending on skills and experience, as well as a quarterly bonus according to an agreed plan.
  • Build our client portfolio based on our existing clients and adding new ones.
  • Practical training on BISS products and the sales process from experienced colleagues.
  • The ability to use the latest artificial intelligence tools in daily work.
  • Health insurance and paid annual leave.
  • Company events, including entertainment and sports activities.
  • A cohesive and focused team working towards international growth.

About You

You love talking to people, and rejection doesn't stop you. You follow through, keep your word, and rejoice when a small request grows into a long-term customer. You may still be at the beginning of your sales career, but you are motivated to learn, improve, and grow into a strong B2B sales professional.

Please note: this job description is translated from Latvian.

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