Service Manager (Sion, CH)

Service Manager (Sion, CH)

Your tasks

This involves taking responsibility for customer service in French-speaking Switzerland, at the head of a small team of technicians. Our clients are active in sport, mountains and events. Our systems consist of access gates, automation systems, servers, PCs and the software necessary for access control.

  • Responsibility of the technician team and call center
  • Management of service contracts
  • Resource planning
  • 1st and 2nd level telephone support
  • On-call service
  • Incident management
  • Customer Support

Your profile

  • Training as an electronics engineer, automation engineer or computer scientist or training deemed equivalent
  • Experience in technical team management
  • PC environments, computer networks, Microsoft operating systems (servers), Linux and SQL databases are mastered
  • Mastery of customer contact
  • French language with very good knowledge of English; German is a plus
  • Driving license

Your future

  • Exciting and varied areas of activity in the client's environment
  • A family working atmosphere within a young team
  • Loyalty of profitable customer relationships to ensure and develop
  • Company car with possibility of private use
  • Individual continuing education opportunities for you and your team
  • Participate in the future of the company to continue to be successful

Please note: this job description is translated from French.

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