Service Manager (Sion, CH)
Your tasks
This involves taking responsibility for customer service in French-speaking Switzerland, at the head of a small team of technicians. Our clients are active in sport, mountains and events. Our systems consist of access gates, automation systems, servers, PCs and the software necessary for access control.
- Responsibility of the technician team and call center
- Management of service contracts
- Resource planning
- 1st and 2nd level telephone support
- On-call service
- Incident management
- Customer Support
Your profile
- Training as an electronics engineer, automation engineer or computer scientist or training deemed equivalent
- Experience in technical team management
- PC environments, computer networks, Microsoft operating systems (servers), Linux and SQL databases are mastered
- Mastery of customer contact
- French language with very good knowledge of English; German is a plus
- Driving license
Your future
- Exciting and varied areas of activity in the client's environment
- A family working atmosphere within a young team
- Loyalty of profitable customer relationships to ensure and develop
- Company car with possibility of private use
- Individual continuing education opportunities for you and your team
- Participate in the future of the company to continue to be successful
Please note: this job description is translated from French.
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