Customer & Order Management Clerk (Grödig, AT)

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At SKIDATA, we are a global leader in parking and mobility technologies – and we are looking for you as a clerk (m/f/d) in customer and order management for our sales regions Austria, Germany and Eastern Europe. If you enjoy organizing, working with numbers and processes and keeping track of everything, then this is your chance to actively contribute to the success of our customer projects.

What you'll do:

  • Processing orders: You will take customer orders and project inquiries and process them efficiently.
  • Procurement & Warehouse Management: You order goods from our headquarters or third-party suppliers and ensure lean, well-organized warehousing.
  • Create quotes & invoices: You will prepare customer offers, invoices and shipping documents – precisely and on time.
  • Check supplier invoices: You process incoming invoices promptly and ensure correct bookings.
  • Controlling the Invoice Process: You actively drive invoicing, minimize backlogs and ensure data quality.
  • Processing customer requests: You deal professionally with complaints and find customer-oriented solutions.
  • Monitor incoming payments: You coordinate open payments with the accounting department and stay with customers in a friendly but firm manner.
  • Communication interface: You are the central contact person for customers, sales colleagues, service technicians and project managers.
  • ERP data maintenance: You will keep all relevant information up-to-date and ensure a clean database.

What you bring to the table:

  • Completed commercial training (e.g. apprenticeship as an office specialist, HAK, or similar)
  • First professional experience in a similar role (e.g. internships)
  • Basic knowledge of accounting and accounting
  • Resilience, organizational talent and a good feel for language.
  • Application-proof IT skills (MS Office)
  • Very good knowledge of German, good knowledge of English.

Your future:

  • Flexible hybrid work model: Achieve a better work-life balance with our adaptable hybrid work options.
  • Meal allowance: Benefit from a digital app tailored to your needs.
  • Job Bike Leasing Program: Join our bike leasing program and promote a healthy and active lifestyle.
  • Travel allowance: Receive financial support for your job ticket to reduce your daily travel costs.
  • Additional vacation days: Take advantage of the option of an optional additional week of vacation for relaxation.
  • Support sustainability: Access to electric vehicle charging stations in our eco-friendly commuting parking area.
  • Career and training opportunities: Discover excellent opportunities for professional development and improvement of your skills.

Your personal contact:

Gerald Schmied

HR Manager Central Europe

Phone: +43 6246 888-3145

We offer a salary in line with the market that is based on your qualifications and professional experience. The minimum salary for this position under the collective agreement is 2,362.00 euros gross per month on a full-time basis. Your actual salary is overpaid in line with the market and is significantly higher than the minimum salary under the collective agreement.

Innovative solutions at the cutting edge, a dynamic and forward-thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 62,000 colleagues in more than 70 different countries.

Please note: This job description is translated from German.

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