Support Specialist (Remote, Zaventem, BE)

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SKIDATA Belgium, a part of Assa Abloy, is the pioneer in the field of innovative access systems and parking solutions. With a strong focus on technology and service, we deliver solutions that give millions of people access to parking facilities, leisure parks, stadiums, airports and more every day.

Are you ready to take on a hands-on role with a global leader in access solutions? Join our team at SKIDATA as a Remote Support Specialist for the Brussels area and surroundings, where you will play a key role in the installation, maintenance and troubleshooting of advanced access control and parking systems. This is an exciting opportunity to gain hands-on experience, while working directly with customers and ensuring the optimal performance of our systems.

This full-time position is ideal for people who enjoy working in a dynamic, customer-facing role. You will have the opportunity to collaborate with various teams and contribute to important projects that ensure the smooth operation of SKIDATA's systems in our Parking solution.

What are your activities:

  • You will install and maintain SKIDATA's access control and parking management systems and ensure optimal performance in Brussels and the surrounding area.
  • You will act as the face of SKIDATA, maintaining strong relationships with customers and ensuring that they are satisfied with our products and services.
  • You diagnose and solve problems on site, so that the business operations of our customers are minimally disrupted.
  • You will work independently on projects, with flexibility in prioritizing tasks and adapting to changing customer needs.
  • You are available for on-call services (every 5 weeks), so that the systems remain operational outside regular working hours, with an additional fee.

If you're ready to take your career to the next level in a dynamic and challenging field, we'd love to hear from you!

Your profile:

  • You have a degree in Electrical Engineering or a similar field.
  • You are eager to learn and want to grow in a customer-oriented, practical engineering role.
  • You are interested in IT and enjoy working with technology.
  • You have experience in updates or patching (software updates)
  • You have excellent communication skills and like to work independently, but are also a
  • team player.
  • You are fluent in Dutch and can get by in French and English
  • You are flexible, proactive and enjoy the challenge of
  • working in a dynamic, field service position.

Your Future:

  • Support Sustainability:
    • Access electric vehicle charging stations in our parking area to support eco-friendly commuting.
  • Global Collaboration:
    • Work together with an international team of specialists, sharing knowledge and insights from various backgrounds.
  • Professional Growth Opportunities:
    • Discover excellent opportunities for career development and improving your skills.

You will work in a pleasant working environment within a strong team with short and direct lines of communication. Everyone is enthusiastic, energetic and solution- and customer-oriented. The work and your conversation partners are diverse so that your creativity, inventiveness and perseverance are fully utilized.

Working within SKIDATA means a very dynamic environment where you are part of a solid organization. What we offer:

  • Excellent salary;
  • Working together in a highly innovative environment;
  • Plenty of room for own initiative and responsibility;
  • An organization with the characteristics: informal working atmosphere, 'hands-on' mentality, short lines of communication and ownership;
  • 20 + 5 vacation days + 6 ADV days (on a full-time basis)
  • "Lease a bike" plan
  • Joint Committee 200

Innovative solutions at the cutting edge, a dynamic and forward-thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 62,000 colleagues in more than 70 different countries.

#SKIDATA

Please note: This job description is translated from Dutch.

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