System Engineer IT Support & Network (Adliswil, CH)

System Engineer IT Support & Network (Adliswil, CH)

Are you passionate about technology and want to see real impact by helping our customers solve problems quickly and reliably?
Then this job could be your next step!

As a System Engineer (m/f/d) you are the central contact person for our customers and ensure that our innovative parking and access systems run smoothly.

What awaits you

  • Responsible support: You will remotely support our customers from within the support team and ensure that their systems function stably and reliably
  • Ensuring service quality: You process technical requests according to agreed service levels (SLA) and actively contribute to improving response and resolution times.
  • Consulting and optimization: You identify optimization potential in existing installations and support customers in the introduction of new products and solutions.
  • Embrace teamwork: You contribute your technical know-how – especially in the areas of IT, networks or system integration – in close collaboration with Global Technical Support and our partners.

You work independently, are solution-oriented, and contribute to continuously improving our service quality.

This is what you bring with you

  • Federal Certificate of Competence in Computer Science , similar training or equivalent professional experience
  • Excellent communication skills and enjoyment of customer contact
  • Independent, flexible work style and team spirit; fluent German and good English skills
  • Experience in the technical or networking field , as well as a good understanding of IT.

Advantage

If you already have experience in one or more of these areas, that's great. If not, we'll gladly teach you:

  • Network basics: TCP/IP, subnetting, VLAN, routing/switching
  • Firewalls: Policies/Rules, NAT , Zones/Segments, VPN (IPsec/SSL)
  • Troubleshooting: Log analysis and structured approach
  • Operations & Changes: safe rule changes, rollback, maintenance windows
  • Manufacturer's practice: Fortinet or Zyxel (or rapid training)

We offer you this

  • Thorough onboarding and technical training
  • A lot of personal responsibility and trust
  • Stable, international company with a long-term perspective
  • A friendly, down-to-earth team

Ready for the next step?

Then we look forward to receiving your application.
Apply directly online – we'll get back to you promptly

For the sake of readability, the masculine form is used in this job advertisement; of course, all genders are equally addressed.

We review applications regularly – so don't hesitate to apply.
We are committed to diverse and inclusive teams and welcome applications from everyone who can thrive here.

To protect your personal data, we do not review applications submitted via email or post.
Questions? Please contact Léa Rein, Senior Talent Acquisition Business Partner, at lea.rein(at)assaabloy.com

Innovative solutions at the cutting edge, a dynamic and forward-thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 62,000 colleagues in more than 70 different countries.

Please note: this job description is translated from German. 

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