Solutions & Bid Executive (Hybrid, Exeter, UK)

Solutions & Bid Executive (Hybrid, Exeter, UK)

About the Role:

We are seeking a versatile Solutions & Bid Executive to join our growth team. This unique role blends pre-sales technical knowledge with documentation and bid writing and support. We are looking for an ambitious, highly organised individual to join our team.

You will be responsible for understanding prospective clients’ challenges, setting up and delivering tailored technology demonstrations, and translating those concepts into compelling, compliant bid responses across both the public sector (frameworks, RFPs, ITTs) and private sector (RFI/RFPs, enterprise proposals).

This role bridges technical solution consultancy and compelling proposal writing, ensuring Unity5’s technical solutions align with customer requirements across both the more agile private sector environments and highly regulated public sector procurement frameworks.

The Unity5 Commercial team is responsible for direct sales of products and services to new prospects and to existing customers. Working closely with the wider Unity5 business, the Commercial team is responsible for maximising sales, meeting defined sales targets and developing Unity5’s reputation as the partner of choice for technology related products and services. The Technical Solutions & Bid Executive provides vital support within the sales process, working closely with Commercial colleagues to help achieve sales objectives. This is a pivotal role for assisting with the sales of software and services into new and existing accounts at all levels and has responsibility for supporting the Solutions Consultant in building and presenting compelling product demonstrations as well as supporting the bid-writing function and other commercial meetings with prospects. As a product specialist in the commercial team, this role works closely with the Product team to ensure the commercial team is always up to date with the latest product knowledge and with the Marketing team to ensure they are clear on the latest messaging.

Location: Exeter – Hybrid
Employment Type: Full-Time

Key Responsibilities:

Solution & Pre-Sales Consulting

  • Product Understanding and Demonstration: Collaborate with Product, Engineering, and operational teams to understand how Unity5 delivers scalable, compliant, and cost-effective solutions that support our customers and be able to talk to this in demonstrations.
  • Technical Advocacy: Act as a subject matter expert during pitch meetings, client presentations, and technical Q&A sessions.
  • Strong customer care ethos and customer satisfaction focus: To work with the wider team and specifically the Sales, Marketing, Implementation and Product Management, to maintain and build a strong link between the commercial team and the wider business.
  • Demonstrations: Prepare and deliver tailored product/solution demonstrations that align with proposal win themes.
  • Events and Webinars: To attend and present where required at sales and marketing events, exhibitions and roadshows. May include some International travel.
  • Discovery and Questioning: Be part of technical discovery sessions with prospects to gather requirements, understand pain points, and map business outcomes to our technology offerings.

Bid & Technical Writing

  • Proposal Support: End-to-end support of responses to RFPs, RFIs, ITTs, and public sector framework tenders (e.g.ESPO, Crown Commercial Services, or regional procurement frameworks).
  • Writing: Draft compelling, clear, and persuasive responses to technical, operational, and commercial criteria.
  • Public & Private Sector Tailoring: Adapt messaging to address commercial, ROI-focused criteria in the private sector, as well as strict compliance, social value, and regulatory metrics in the public sector.
  • Content Repository Management: Maintain and regularly update a library of reusable technical write-ups, architecture diagrams, case studies, and compliance answers.

Skills & Competencies (Required)

  • Experience: 2+ years working in a customer facing, technical role within a technology/SaaS/IT consultancy company.
  • Exceptional Writing: Excellent written English, with an ability to translate complex technical jargon into clear, benefit-driven narratives for non-technical evaluators.
  • Bid Strategy: Strong understanding of win themes, value propositions, and evaluation scoring models.
  • Customer centric: Excellent customer service is vital to this role, understanding how customer feedback loops into product improvements and demonstration improvements.
  • Organisation, Project & Time Management: Ability to organise workload, manage tight deadline-driven schedules, multi-task across multiple active tenders without sacrificing quality.
  • Stakeholder Management: Excellent interpersonal skills and confidence to ensure that we get the information that we need from busy technical and operational stakeholders.

Skills & Competencies (Desired):

  • University degree
  • Proactive, ambitious and curious
  • Passionate about technology
  • Previous experience working in technology
  • Works well with others, but is a self starter

Roll Measurements:

  • The bid library is maintained and up to date
  • Bids consistently score within the top 2 for quality
  • The demo system has up to date data with relevant information for us to be able to comprehensively demo the system at short notice
  • We are delivering quarterly webinars to customers
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