Program Manager (London, UK)

Program Manager (London, UK) (YPS) is the leading UK shared economy platform for parking. With hundreds of thousands of customers throughout the UK, YPS enables property owners to lease their parking spaces (either on a short-term or long-term basis) to earn additional revenue, whilst enabling drivers to find and pre-book parking more conveniently and cost-effectively. Additionally, the business is the UK’s fastest growing direct operator of car parks, an evolving model that is rapidly cementing our position as the go-to business for car park operations.

With a rapidly growing team, ongoing international expansion, a recent multi-million pound investment and, hugely exciting commercial opportunities landing daily, and a team of competent and hard-working colleagues, you will be joining the organization at an extremely exciting moment in its history.

Role Overview

We are looking for an experienced program manager to coordinate cross-departmental strategic initiatives to drive growth. This will be our first program manager hire, and we are seeking somebody with the right qualities to help us to embed the process of program management into the business and eventually support us in leading a team of program managers.

The strategic initiatives will be focused on growing revenue, driving customer satisfaction, exploring and entering new markets, and introducing new capabilities across our UK and international operations to drive commercial success. The program will involve interfacing with relevant departments across finance, marketing, product and engineering, sales, customer success, and operations.

Responsibilities and Duties

  • In your role as YourParkingSpace Product Manager, you will be responsible for the following:
  • Working with our COO to establish, evaluate and prioritize programs that will best accelerate our ambitious revenue and Ebitda targets.
  • Communicating with heads of department and their deputies to establish the specific departmental impacts of strategic initiatives and to ensure the cross-functional coordination and execution of the work required to deliver on strategic initiatives.
  • Supporting the removal of bottlenecks and ensuring the correct level of participation to keep programs of work on track and on budget.
  • Helping to establish a seeking process for program management across the business, including the methods in which programs are identified and prioritized.
  • Supporting the conversations with relevant external parties to establish key strategic partnerships and commercials that will enable program success outside of any necessary internal work required.
  • Keeping strong documentation on program requirements and status to ensure widespread organizational understanding of change work in progress.

Skills and Abilities

  • Great communication skills. You must be able to communicate effectively with a variety of stakeholders, including all internal departments and external stakeholders. This role requires somebody who is both approachable and willing to react and re-prioritize, dependent on the business’s current needs and proposed deadlines.
  • Patience, but with the ability to push hard to get things through in a timely fashion
  • User focussed - you want to deliver great work that impacts the lives of millions of people each week.
  • Organized to an obsessive level - you love keeping and maintaining gantt charts and have prioritized to-do lists.
  • Problem solver - you are able to navigate problems, blockers, and challenges to establish the solutions to problems and overcome them without large dependence on senior support.

What You Will Get

  • 24 days annual leave + this increases after 3 years, with one extra day added each year (maximum 3 additional days)
  • Birthday off
  • Enhanced maternity and paternity leave
  • Learning and Development opportunities
  • Volunteering and fundraising for our chosen charity
  • Monthly parking credit, as well as free parking at the office
  • Gym membership
  • Mental health and wellbeing support
  • Cycle to work and tech scheme
  • Working in a company where there are no limits! If you work hard and want to achieve big things, this is the place for you
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