Accelevate Solutions and BEN Launch AI Passenger Platform for LAX Off-Airport Shuttle Services

Accelevate Solutions and Brand Engagement Network (BEN) have launched an AI-powered passenger engagement platform for off-airport parking and shuttle services operating at Los Angeles International Airport (LAX).

The new system combines real-time transportation information with a digital engagement and media platform designed to connect passengers, shuttle operators and brands throughout the airport transfer journey.

The launch brings together Accelevate Solutions’ MobilityConnect platform with BEN’s AI engagement technology. The service is delivered through the Mydas enterprise media platform, while connected-vehicle information supports the vehicle tracking component.

Passengers can access shuttle routes, track vehicles in real time and check estimated arrival times through a mobile interface without downloading a dedicated application. The platform also incorporates AI-enabled passenger engagement capabilities.

For shuttle and transportation operators, the system adds a digital communication and engagement layer to existing services without requiring their primary fleet management systems to be replaced. It can also create advertising inventory linked to vehicles already in operation.

The media component is currently active with promotional and static advertising capabilities. Paid live advertising is expected to be introduced during the fourth quarter of 2026. This is intended to provide operators with an additional potential revenue channel alongside their transportation activities.

For advertisers, the platform connects campaigns with real-world mobility information, allowing content to be delivered within the context of a passenger’s journey.

The launch at LAX applies specifically to off-airport parking and shuttle operations, bringing together passenger information, connected-vehicle data and digital media within a single mobile experience.

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