Get My Parking Appoints Melinda Alonzo, PTMP, Executive Director of Customer Success & Campus Mobility, North America

Get My Parking (GMP), a global leader in smart parking and mobility software, today announced the appointment of Melinda Alonzo, PTMP, as Executive Director of Customer Success & Campus Mobility, North America. Based in Atlanta, Alonzo will join GMP’s North American Customer Success organization while driving the development of a dedicated Campus Mobility Vertical, expanding the company’s focus in university mobility.

Alonzo’s appointment reflects GMP’s conviction that customer success is inseparable from operational execution and long-term growth. In her role, she will support adoption, retention, and expansion across GMP’s customer base, working closely with internal product and key account management teams to ensure GMP’s hardware-agnostic solutions deliver measurable results across diverse gated and gateless commercial and campus environments.

With nearly 30 years of experience in parking, transportation, and mobility, Alonzo brings deep, hands-on expertise shaped by both private-sector operations and large-scale, complex campus environments. She began her career building a strong operational foundation supporting commercial properties in a rapidly growing urban market, where evolving land use, tenant expectations, and infrastructure constraints demanded practical, service-oriented solutions for building owners and managers.

She then spent several impactful years at Arizona State University, where she played a pivotal role in managing and modernizing parking and transportation operations across four campuses during a period of significant institutional and regional growth. Her responsibilities as Senior Director, Parking and Transit Services, included overseeing 26,000 parking spaces, a 25-vehicle intercampus fleet, and transportation services supporting more than 90,000 students. Most recently, Alonzo served as Senior Director of Parking and Transportation at Georgia Tech, leading multimodal mobility programs for a major urban research university.

Throughout her career, Alonzo has been recognized for championing technology-enabled improvements, optimizing operational workflows, and leading high-performing, service-oriented teams. She has managed self-funded auxiliary operations, overseen complex vendor and PARCS ecosystems, and guided major system transitions.

Her leadership has been formally recognized at the industry level: she was named IPMI Parking Professional of the Year in 2016, and the Arizona State University parking program under her leadership was awarded IPMI’s Parking Organization of the Year in 2017. These distinctions reflect both individual excellence and organizational leadership at scale.

“Melinda brings exactly the kind of operational credibility and execution mindset this role requires,” said Joe Mollish, Vice President, Customer Success, North America. “She understands what it takes to deliver results for private operators and complex institutions alike. Her leadership strengthens our Customer Success organization while accelerating the expansion of a University Mobility Vertical built for real-world execution.”

“Universities represent one of the most complex and dynamic mobility environments in the market,” said Chirag Jain, CEO of Get My Parking. “Melinda’s experience, leadership style, and standing across the higher-education and operator communities alike make her uniquely qualified to help GMP become the trusted mobility platform for campuses worldwide—without losing sight of the operational rigor our operator clients expect.”

“What matters most to operators and campuses is protecting what already works while getting ready for what’s next,” said Alonzo. “Get My Parking lets clients modernize by building on the technology they already have, minimizing disruption and being thoughtful about capital. That leads to better operations and outcomes, and better experiences for the people who use these facilities every day.”

Alonzo holds a Bachelor’s degree in Business Administration and Marketing from the University of Arizona and is a Parking & Transportation Mobility Professional (PTMP). She remains actively engaged across the parking and mobility community through industry organizations, advisory forums, and peer leadership initiatives.

About Get My Parking

Get My Parking is a global software company transforming the parking and mobility industry. Our AI-powered platform modernizes legacy systems into intelligent mobility hubs with minimal upfront investment. GMP’s hardware-agnostic, CapEx-light, IoT-based solutions integrate seamlessly with third-party technologies—gated or gateless—while preserving client branding, customer relationships, and data ownership. Operators gain powerful tools for digital engagement, analytics, and revenue growth. Learn more at www.getmyparking.com.