InTouch: Europe’s Citation Management Champion Arrives in the US

Every day, municipalities across the United States face a familiar frustration: citations issued but never fully collected. Aging systems that require constant staff attention. Revenue left on the table while administrative costs keep climbing. Traditional enforcement software promises automation but still leaves your team processing, monitoring, and chasing payments.

What if you didn't have to do any of that? What if you could just collect?

That's not a hypothetical. It's how over 300 European municipalities and 100+ police departments already operate. Now, that same outcome-based approach is available to American cities.

We Don’t Sell Software. We Deliver Safer Roads.

InTouch isn't entering the US market as another SaaS vendor asking you to manage yet another platform. We arrive as Europe's leading citation revenue partner, and we operate differently than anything you've seen.

From camera to collection, we own the entire chain.

When a camera captures an infraction, our AI doesn't just detect; it decides. We validate evidence, draft notices, process payments, and manage collections. Your team doesn't process. Doesn't monitor. Doesn't chase payments. You focus on policy and community safety. We handle everything else.

This isn't a promise we're making for the first time. It's a model we've refined through partnerships with hundreds of municipalities across Europe, processing over 100,000 citations every single day and collecting billions in revenue that would otherwise go uncaptured.

A Success-Based Partnership: We Only Win When We Collect

Forget license fees and per-seat pricing. Traditional enforcement software charges you whether it works or not. InTouch is different.

Our success-based model means we're invested in your outcomes. More revenue collected equals more value for your city and for us. We don't profit from selling you tools; we profit from delivering results and safer roads. That alignment changes everything about how we approach your enforcement challenges.

When your collection rates improve, we succeed. When your administrative burden drops, we succeed. When your roads get safer, we succeed. It's that simple.

Proven Scale, Measurable Impact

Our European track record isn't just about the number of partners, it's about the outcomes we've delivered:

40% average reduction in repeat offenders within 12 months. Effective enforcement isn't just about collecting revenue; it's about changing behavior. When citations are processed consistently and collection is certain, drivers adjust. Your roads get safer.

20% faster payment collection versus traditional enforcement. Automated processing, multiple payment channels, and persistent follow-up mean revenue arrives faster. Your budget benefits sooner.

60% reduction in administrative overhead for enforcement teams. Staff currently buried in paperwork and payment chasing redirect to higher-value work. You accomplish more with the same resources.

These aren't projections. They're results, measured across hundreds of deployments in diverse municipal environments; from major European capitals to smaller communities with limited staff.

End-to-End Citation Revenue. Zero Administrative Burden.

Traditional enforcement software makes you do the work. You install the platform, train your staff, configure the workflows, monitor the queues, chase the payments, and hope the collection rates justify the investment.

InTouch flips that model entirely.

We manage detection, validation, notification, payment processing, and collections: the complete violation lifecycle from the moment an infraction occurs to the moment revenue hits your account. Your team approves policy decisions and exceptions. Our AI handles everything else.

Every citation processed trains our system to be more accurate. Every officer correction makes us better. The result? Fewer false positives, faster processing, and enforcement that actually delivers on its promise.

Smarter Enforcement for Safer American Roads

Behind every citation is a purpose larger than revenue: encouraging compliance with traffic laws that protect lives. Speeding enforcement protects neighborhoods. Red light cameras prevent devastating intersection crashes. Parking management keeps commercial districts accessible and vibrant.

When enforcement systems work, citations are processed efficiently and collection is certain, the deterrent effect remains strong. Violators can't simply ignore their obligations. Communities see the behavior change that makes roads safer for everyone in a fair and equitable way.

InTouch helps municipalities fulfill that mission by ensuring enforcement infrastructure actually delivers. Not through software you have to manage, but through outcomes we guarantee.

Ready to Turn Enforcement Into Safe Roads and Revenue?

American municipalities have watched technology transform virtually every aspect of government operations. Yet citation management often remains stuck in a previous era: consuming resources, leaving money uncollected, and failing to deliver the behavior change that justifies enforcement in the first place.

InTouch brings a different approach: outcome-based enforcement that's already proven across 300+ European municipalities and 100+ police departments. A success-based partnership where we only win when you collect. End-to-end management that eliminates your administrative burden entirely.

Your citations. Collected. Guaranteed.

See how much your city could collect with outcome-based enforcement.

Talk to our citation specialist.

About InTouch

InTouch provides total peace of mind to municipalities and police through intuitive and AI-enhanced software for traffic enforcement: citations and permits for moving traffic, speeding, red-light, parking and misdemeanor.