Riverty: Driving the Future of EV Charging

As one of Europe's leading High-Power Charging (HPC) networks, IONITY is on a mission to make electric vehicle travel seamless. Whether that's powering long-distance journeys across borders, weekend getaways, or everyday shopping trips in urban centers.

With over 5,000 HPC chargers across 757 sites in 24 countries, IONITY serves private drivers, fleet operators, and roaming MSPs across borders, languages, currencies, and tax systems.

To scale at this pace in such a complex environment, IONITY needed more than a charging solution—they needed a financial engine built for cross-border growth. That’s where Riverty came in.

The Challenge: Scaling with Speed, Complexity, and Control

Operating across 24 countries, IONITY's rapid expansion placed growing demands on its financial infrastructure. As the company rolled out its HPC infrastructure across Europe, it faced increasing pressure to:

• Support multiple VAT zones, nine currencies, and seven languages
• Consolidate complex ad-hoc, roaming, bilateral, and subscription-based billing models
• Secure cash flow reliability in a capital-intensive business
• Automate financial processes to reduce operational overhead and ensure compliance

Each HPC site represents a significant capital investment—including infrastructure, installation, ground works, and O&M on top. Efficient revenue handling across all streams was non-negotiable.

The Solution: A Finance Suite Built for EV Charging

Riverty provided IONITY with a full-service EV Charging Finance Suite, enabling it to scale its revenue operations with confidence. The solution included:

• Subscription management
• Ad-hoc charging support via credit card and app
• Charge Detail Record (CDR) consolidation and invoicing
• Roaming and bilateral B2B invoicing
• Failed payment handling and dunning
• Certified invoice archiving and book quality

Whether for private drivers or B2B roaming partners, Riverty powered billing for:

• Ad-hoc charges
• Subscription models
• Terminal payments (POS)
• B2B invoices to MSPs (roaming)
• B2B sub-MSP invoices

With experience from telecom and mobility sectors, Riverty helped IONITY shape charging behaviors through:

• Multi-tier tariffs
• Recurring billing
• Loyalty and subscription campaigns

The Results: From Manual Processes to 99% Automation

In just three years, IONITY achieved:

• 16x growth in transaction volume
• 99% automation rate with just 1% manual oversight
• 15x growth — from 328 chargers in 4 countries to over 5,000 chargers (and growing) in Europe
• Full VAT reconciliation and handling across 24 European countries
• 4x growth in tariffs

"Riverty has been a strategic partner in simplifying complex financial processes—billing, reconciliation, and VAT compliance—at scale across 24 markets." Stephan Niebch, Senior Product Manager, IONITY.

The Power of Subscription: Loyalty, Revenue, and Retention

In a competitive EV market, subscriptions drive stickiness. Riverty enabled IONITY to build advanced subscription models that:

• Increased revenue by up to 250% in key pilot markets
• Boosted subscriptions by 2.4x in just one month
• Encouraged charging habits and built long-term loyalty

"When we introduced subscriptions to the EV charging market, it was a novel feature. Today, it’s everywhere, shaping charging habits and driving brand loyalty. We’re proud to support this trend with an expanding range of sophisticated tariffs that are delivering strong results." Markus Ruppel, Key Account Manager at Riverty.

What’s Next? Supporting Pan-European Expansion

Riverty continues to evolve with IONITY, ensuring financial systems keep up with:

• New use cases in fleet electrification and B2B services
• Expansion into additional European markets
• Evolving regulations for taxation and sustainability reporting

With scalable, future-ready infrastructure, the IONITY x Riverty partnership is built to grow.

Key Takeaways: Why IONITY Chose Riverty

• Built for complexity: From multi-currency billing to multi-lingual support
• Fully automated: 99% automation, from charge to settlement
• Scalable subscriptions: Driving growth, loyalty, and customer retention

About Riverty

With more than 5,000 employees, more than 25 million consumers and more than one billion transactions, we are one of the big FinTech. Even though we love numbers, we don't want to be measured by numbers only. Why?
We want to help build a world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it, together. Our teams in 13 countries are always looking for smart, simple and seamlessly connected ways to manage people’s money. From flexible payments to accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.