A Decade of Partnership: How T2 Helped Mississippi State University Modernize Campus Parking

Client Snapshot

• Institution: Mississippi State University
• Location: Starkville, MS
• Campus Size: 4,200 plus acres, one of the largest campuses in the SEC
• Population Served: More than 25,000 students, faculty, staff, and visitors
• Parking Spaces Supported: ~16,000, including ~700 gated parking spots within the campus core
• Industry: University Parking
• T2 Systems Solutions: T2 Flex®, LPR mobile and fixed, T2 PARCS

Challenge
A Large, Fast-Growing Campus with Disconnected Systems

Mississippi State University has partnered with T2 since 2014. As the campus grew, MSU reached a point where its previous collection of parking tools could no longer keep up. Information lived in separate systems. The processes were manual and time-consuming. Staff often had to piece together data from multiple sources to solve even basic operational questions.

The team needed a connected, reliable ecosystem that worked for a campus as large and complex as MSU.

Parking leaders described the situation clearly:

“Our operations are complex. We needed a system flexible enough to handle everything we were trying to do.” Jeremiah Dumas, Transportation Executive Director.

Without a unified solution, MSU faced:

• Manual permit and ADA documentation processes
• Limited visibility across ~16,000 parking spaces
• Inefficiencies caused by siloed systems
• Difficulty planning for zone changes or construction
• Inconsistent enforcement visibility
• Slow, outdated access control tools

MSU needed one scalable system that could support enforcement, permits, access, ecommerce, LPR, reporting, and long-term planning.

Solution
A Unified Parking Platform Powered by T2 Flex®

Mississippi State University selected T2 Flex® as the central system for its entire parking operation. Flex became the single source of truth for permits, payments, enforcement, access activity, and campus wide reporting.

“Flex is the backbone of our system. Everything runs through one place now.”

Flex supports:

• Permit management
• Enforcement activity
• Administrative workflows
• ADA documentation
• Zone management rules
• Reporting and analytics
• Integrations with campus systems
• Real time operational data
• T2 PARCS lane and access activity

By consolidating its operation under T2, MSU finally had the unified ecosystem it needed to support a campus of its size.

FlexPort Ecommerce for Permits, Payments, and Citations

MSU relies on FlexPort as its primary online ecommerce solution for parkers. Students, faculty, staff, and visitors can:

• Purchase or renew permits
• Pay citations
• Pay for parking
• Upload ADA and required documentation

FlexPort is built to support complex university workflows. This helped MSU simplify the customer experience while accommodating the unique needs of a large SEC campus.

“FlexPort lets us manage very complex workflows without confusing our customers. It handles our complexity in a way that still feels simple to our parkers.”

Modern Enforcement Through Mobile LPR and Integrated Data

MSU transitioned to LPR based enforcement using both mobile and fixed cameras. Officers now receive accurate, up to date information directly from Flex, allowing them to work faster and with greater confidence.

Mobile LPR improved route efficiency, accuracy, and coverage. Fixed LPR at gated areas improved compliance and created a cleaner, more reliable access experience.

“LPR gave us consistency and accuracy. It changed how we enforce across the entire campus.”

T2 PARCS for Smarter Access and Throughput

MSU modernized its gated facilities using T2 PARCS, giving staff a reliable and integrated access system that syncs directly with Flex.

With T2 PARCS, MSU gained:

• Faster entry and exit
• Unified permit and access control data
• Real time visibility into lane activity
• More reliable and consistent garage operations
• A single source of transactional and access information

“Bringing our T2 PARCS solution into the Flex ecosystem made everything easier.”

A Long-Term Partnership Built on Trust and Responsiveness

MSU emphasized how important T2’s support and relationship has been throughout a nearly two decade partnership. The parking team described T2 as accessible, knowledgeable, and committed to their success.

“The hallmark of T2 is the people. They understand parking. They listen. They respond. That makes all the difference.”

T2’s willingness to collaborate through MSU’s major operational redesign helped the university adapt smoothly during a period of significant change.

Results
A Fully Modernized Parking Operation for a Major SEC Campus

MSU’s transformation included upgrades to permits, enforcement, access control, ecommerce, ADA workflows, and zone management.

Key improvements include:

• A single, unified system across the entire operation
• More accurate enforcement powered by live LPR data
• Faster garage access with updated T2 PARCS lanes
• Simpler, clearer permit and ADA workflows
• Stronger reporting and data driven planning
• Better experiences for students, faculty, and visitors
• A scalable foundation for future growth

“We finally have one place where everything lives. That alone has made an incredible difference.”

Improved Efficiency and Staff Productivity

Staff no longer chase data across systems or depend on manual processes. Flex, T2 PARCS, and LPR work together to provide a real time picture of campus parking activity.

“Our team is more efficient because the data is clear and always available.”

A Better Parking Experience Across Campus

Customer satisfaction rose significantly. Updated T2 PARCS lanes reduced congestion. LPR improved accuracy. FlexPort made payments and permit management simple and intuitive.

“People are actually telling us thank you. That never used to happen.”

Built to Scale for the Future

MSU is confident in its ability to grow with T2.

“Flex gives us room to grow. We know the system can handle whatever comes next.”

Mississippi State University Today

With T2 Flex®, T2 PARCS, LPR, and FlexPort, Mississippi State University operates a modern, unified parking system designed for one of the largest campuses in the SEC. The university benefits from one vendor, one platform, and one connected ecosystem built for long term success.

MSU’s story shows what is possible when a decade long partnership delivers meaningful transformation.

Join universities like Mississippi State University in optimizing parking operations.

Discover how T2’s solutions, T2 Flex®, LPR mobile and fixed, and T2 PARCS can transform your operations and enhance the parking experience.

Connect with a T2 representative to schedule a personalized demo today.

About T2 Systems 

T2 is the largest provider of parking and mobility solutions in North America. With over 27 years in business, T2 now serves more than 2,000 customers and maintains the largest Customer Community with over 7,500 active members. T2 helps universities, municipalities, operators, healthcare campuses, and transportation hubs generate revenue and operate efficiently with a comprehensive, integrated suite of solutions featuring touchless and contactless capabilities. From curbside management to gateless, from mobile payments to transportation demand management, T2 strives to make every trip a smooth journey by streamlining the parking, mobility, and transportation experience with technology solutions that help organizations manage resources, achieve goals, and empower consumers with choices.