TKH Security: Smart Parking Takes Off at Austin-Bergstrom International Airport

As traveler volumes soar beyond expectations and safety concerns become more central to infrastructure planning, Austin-Bergstrom International Airport (AUS) in Austin, TX, is stepping up with transformative improvements, addressing airport safety, congestion, and capacity.

After setting new records year after year, including welcoming more than 21 million passengers through its gates in 2024, the addition of new infrastructure to handle the ever-growing passenger volume will be vital to the traveler experience at AUS. As part of its “Journey With AUS” expansion program, which includes doubling gate and terminal capacity, improving roadways, and increasing security and baggage handling capabilities, the airport is applying the same forward-thinking mindset to its parking facilities.

We are pleased to announce that AUS has selected TKH Security as its trusted partner to install its Park Assist Solution in the airport’s new Yellow (West) Garage boasting 7-floors and 7,150-spaces (6,134 covered; 1,016 open). This parking guidance system will deliver heightened safety, smoother travel, and improved garage monitoring for both passengers and airport operations.

“When an airport is growing as fast as AUS is, every piece of the journey matters, especially parking,” said Jeff Sparrow, Director of Sales, North America at TKH Security. “Our Park Assist Solution provides operators visibility from within the parking facilities, helping to ensure a safer, more streamlined experience from the moment travelers arrive.”

Smart Parking Solutions That Put Travelers First

Austin-Bergstrom International Airport’s new Yellow Garage will be equipped with the Park Assist Solution, an automated parking guidance system (APGS) purpose-built to improve the traveler experience. By easing congestion in and around the facility, directing drivers straight to open spaces, and reducing search times by up to 63%, the APGS ensures a smoother start to any trip. From busy business mornings to peak holiday travel, passengers can count on a faster, less stressful parking experience.

Often overlooked, parking plays a huge role in a traveler’s experience and can truly be a gamechanger for airports. As Laura Bayzle, a frequent traveler, noted after her experience with the Park Assist Solution, “If you’ve ever circled a parking garage at an airport—heart pounding, time slipping away, cursing under your breath —then you’ll understand why a green light above an open parking space might be the best travel upgrade I’ve experienced in years.”

The system is powered by the M5 smart sensor, which provides camera-based, streaming HD video that gives operators real-time awareness of activity in every monitored parking space. Mounted above driving lanes and equipped with dual CMOS cameras, each M5 sensor monitors up to six spaces at once with over 99% space occupancy accuracy. The customizable RGB LED lights guide drivers to open spaces, ADA spaces, EV areas, or premium zones, and reduces time spent searching for parking.

Next-Level Safety, Security, and Convenience

The following technologies are being included to enhance traveler safety, visibility, convenience, and facility security in the new garage:

• INX-Core Software Suite: Delivering powerful real-time monitoring and historical analytics to give AUS staff data-driven oversight
• Park Finder: Utilizing license plate recognition (LPR) technology to help travelers find their vehicle in seconds through convenient tools such as kiosks, mobile apps, or pay stations with built-in search functionality.
• Park Alerts: Providing automated notifications using LPR technology to flag overstays, misuse of reserved spaces, and other policy violations

Project Timeline at a Glance

After breaking ground on this new garage in February 2025, progress continues to be made toward bringing this improved parking experience to AUS travelers. The first 3,000 parking spaces in the new Yellow Garage are slated to open in 2026. The Yellow Garage will be completed in full in 2027.

Securing the Future of Traveler Experience at AUS

With these solutions in place, Austin-Bergstrom is not just keeping up with growth, it’s leading with proactive safety measures. By pairing smart parking with enhanced surveillance and alerting, AUS is creating a safer, more predictable experience for all travelers.

Photo courtesy of Austin-Bergstrom International Airport.

About TKH Security | ParkAssist

TKH Security | ParkAssist specializes in the development of smart electronic security, safety, and parking guidance systems. With over 25 years of experience, we offer complete innovative solutions for Security Management, Access Control, Video Management, Intrusion Detection, Intercom, Personal Surveillance, Parking Guidance, Parking Facility Management, and Asset & Site Management. Recently merging with seven companies (Park Assist, ParkEyes, Aasset Security, Flexsposure, Key Processor, Siqura, and VDG) TKH Security has a strong position in Europe, North America, Australia, and multiple offices all over the world. TKH Security is a member of TKH Group NV.