From Parking Platform to Integrated Mobility Tech Stack with Get My Parking
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Get My Parking has been part of the Parking Network community for several years. Since our earlier conversation with the company, a great deal has continued to develop across its platform, market presence, and especially its work in North America.
In this edition of In the Spotlight, we speak with Clint Joy from Get My Parking about where the company stands today, the role of trust and experience in parking technology, and how data can help airports better understand and manage the full landside journey.
Q: Could you give us a bit of a reintroduction?
Clint Joy:
I have been in the industry for more than 30 years, and I am grateful to be part of the GMP team. I have been with GMP for six months now, and I have learned a lot.
What I do know is that we have grown significantly over the last couple of years in North America. We started with just a couple of people when you first met Chirag, and we are now up to 12. We are going to continue to grow.
We started as a digital platform, and we have really evolved into a PARCS and mobility technology stack, which is great. We still have a consistent focus on digitizing the customer journey. That is really the end goal because we think that is where our industry is going.
When you first met us, we were probably just a digital platform. Today we do many different things. We do reservations, permits, curb management, on-street parking, surface lots. We are an entire technology platform today, and we are going to continue to grow.
What really holds us all together is what our AI intelligence provides for us and can provide for our customers.
Q: What is Get My Parking’s perspective on building that trust with operators and clients?
Clint Joy:
First and foremost, trust really starts with reliability. Parking and mobility operations are mission-critical for everybody, especially at airports. Technology failures can directly impact customer satisfaction and revenue generation.
We know what our clients need. We have worked alongside them for years to understand their operational needs and what their pain points are. Because of that, we have developed programs and technology stacks that allow them to manage their facilities better.
I also think experience also matters, of course. We have successfully deployed solutions across thousands of locations globally. 500 plus locations in North America.
As we continue to work with our partners and operators, we have a better understanding of what their needs are. That develops experience for us, and we can bring that experience to the table for them.
Q: Why airports are such an important market for Get My Parking, and why there is a growing demand for strong technology solutions in that space?
Clint Joy:
Parking revenue is the largest non-airline revenue driver at an airport. It supports their master plans and how they move forward from an infrastructure standpoint. Retain edge and increase of that revenue is vital to the success of those airports.
What we are seeing today is that data has become and more vital as a part of what they need to do to make decisions moving forward.
What Get My Parking can do, and what our technology stack allows airports to do, is integrate all these different systems. Airports do not need to be locked into one vendor. They need to have the ability to look outside from the curb to the parking lots, to rideshares, autonomous vehicles, or whatever it may be.
Being able to pull all that data together and make business decisions based on it. That is what we offer airports today.
Q: Could you elaborate on how Get My Parking helps airports leverage data and analytics?
Clint Joy:
We have spent interrogatories team. We have a team of engineers and product specialists that are continually evolving to our customers needs, including airports.
That allows us to collect data through a frictionless experience. Through cameras and artificial intelligence can link all these different systems, whether it is at a taxicab whole lot, or on the curb, or in parking facilities.
It can take all that information and it would allow them to understand whether they need to go to a dynamic pricing model. Do they need to become more sensitive because they have heavy a rideshare use of their airport, or do they need to maximize their economy loss because leisure traveler is travelling more during certain times than business traveler.
All that data is pulled and readily available for all of our customers, our operators, airports so they can make immediate business decisions, as opposed to pulling from all these different systems, loading it into a spreadsheet, and still maybe using AI, right, to calculate all that information. But that is human time. That is time that is taken away from actually running your airport. If you have systems like ours that allow you to collect, pull, and use all that data in real time, you can make real-time decisions.
Q: Would you say this broader view leads to better operations, stronger revenue, and an improved customer experience?
Clint Joy:
It is a perception thing too. I think most airports see this today, but there is still an evolution of it.
It is more than just a parking operation. It is an entire landside asset. So how do I understand what that user is doing before they even get to the airport?
When they arrive at the airport, whether they are doing a drop and go, or a cell phone lot, or they're moving directly into a parking facility, or perhaps they're using a rideshare or using an airport competitor.
I need to use all of that data and need to have it at the ready so I can make important business decisions.
Q: Where do you see the future of parking and mobility heading, particularly with digital journeys, autonomous vehicles, and changing customer expectations?
Clint Joy:
I do not think anybody really has all those answers today.
What we do know is that customers are looking for a positive experience that is digitized. That is easy. That is simple. That does not allow or enable them to have to make too many decisions.
I want to be able to use my phone or my computer in advance of anything that I need to do, to plan, to get there and arrive so I can deal with the headache of travel. I want to remove those headaches as much as I can.
About Get My Parking
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Get My Parking (GMP) is a global software leader transforming smart parking with IoT, AI, and cloud-based automation. GMP’s AI-powered, hardware-agnostic, CAPEX-light platform is redefining how operators and partners modernize existing PARCS infrastructure. Its white-labeled, mobile-enabled solutions unify legacy and new hardware, software, and systems on a single digital platform, enabling real-time management and seamless interoperability across thousands of facilities. Designed for the future of mobility with app-based and app-free capacities, GMP integrates with EV charging, connected vehicles, and shared mobility hubs, helping operators streamline their operations and elevate user experiences. GMP’s solutions are live across 5 continents, 15 countries, and 4,500+ facilities. Learn more at https://www.getmyparking.com/.
About Parking Network
Parking Network is the leading information source for parking. We connect professionals through our online and offline channels. On our online platform parking.net, we publish the latest news, product showcases, job openings, and tenders related to parking. On our platform, you can access the most complete industry and parking professionals directory. Offline, we host niche-specific networking events such as the Airport Parking Network Event.
