IT Support Employee (Tönning, DE)

Elka

ELKA is an internationally leading manufacturer of barrier systems, traffic bollards, and gate drive technology. For over 45 years, our products have stood for innovation, exclusivity, and the highest quality in modern access, parking, and security concepts. Guided by the principle "Partner with Competence," we not only develop powerful hardware solutions but also consistently drive the digitalization of our products and processes.

To strengthen our team, we are looking for a dedicated "IT Support Employee (m/f/d)."

Your tasks:

  • First-level support for internal business applications and employees
  • Assisting our teams with questions and issues related to:
    • Microsoft Dynamics 365 Business Central
    • Jira
    • JobRouter
    • Pipedrive
    • Microsoft 365 and other business tools
  • First-level support for our own IoT portal and other internal software solutions
  • Analyzing, documenting, and following up on errors and support cases
  • Coordination with external service providers and development partners
  • Supporting software tests and rollouts
  • Creating and maintaining documentation and instructions
  • Contributing to digitalization and software projects
  • Supporting the optimization of internal processes and workflows

Your profile:

  • Completed training or studies in IT, business informatics, or a comparable field
  • Experience in IT support or application management
  • Structured and solution-oriented working style
  • Technical understanding and high IT affinity
  • Interest in IoT and digitalization projects
  • Teamwork and a hands-on mentality
  • Strong communication skills and enjoyment in supporting users
  • Ideally experience with Microsoft Dynamics 365 Business Central or Microsoft NAV, Jira, JobRouter, or CRM systems
  • Ideally experience in collaborating with external software service providers

What we offer:

  • A responsible and varied role in a dedicated team
  • Bicycle leasing
  • Gift card with a monthly credit of 50 euros for shopping and fuel - tax-free
  • Corporate fitness with EGYM Wellpass
  • Fast decision-making processes and independent action are characteristic of our work structure
  • Company pension plan after 3 years of service
  • Free soft drinks
  • Flexible working hours with core and flex time

Have we piqued your interest? Then please send us your meaningful application documents including your start date to: Elisabeth Christens, bewerbung(at)elka.eu

Please note: This job description is translated from German.

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