The past few weeks and months have been challenging across the globe. It is hard for all individuals and businesses to try to keep life going as ‘normal’ as possible, while still doing the right thing.
At ADVAM, we’ve had a number of our parking customers request how we can assist them to maintain business operations where possible and to help reduce the risk to their customers. We appreciate that, with different global regions at varying alert levels and with circumstances changing each day, there is by no means a one size fits all solution.
As we are all aware, the current situation is calling for everyone to avoid contact where possible and to reduce the risk of spreading the virus. Although car parks and on street parking may have little human contact, they still pose risks from multiple touch points.
There are a few ways that a car park and on street parking can become touch free, with relative ease.
Touchless Entry and Exit
As consumers get more concerned if anything that they touch is germ-free, make it simple for them and remove the need to push a button, take a ticket and then reinsert the ticket at a pay station or at exit. By providing a contactless solution at entry and exit, your customer simply drives in and taps their contactless card to enter. When leaving, they simply tap their card at exit, the amount is calculated and deducted from their payment card. No need to push a button, take a ticket or queue at a payment terminal.
For on-street, or barrierless off-street parking make it easy for consumers to park and pay – without touching a pay machine, or having to display a ticket.
ADVAM’s ePark solution, allows your customers to park, select their preferred tariff package and pay for parking in a single easy to use mobile app. The app is delivered in your brand, allowing you to build customer engagement.
They simply download the app, enter their payment details, select the tariff right for them (start/stop, timed session, early bird etc) and for customers that park regularly, they can sign-up to make repeat parking trips a lot easier. The mobile app, removes the hassle of managing manual payments and enables your customers to be touch-free.
ADVAM delivers world leading payment solutions, providing the expertise to make processing payments easier for its clients. ADVAM's reservation platform, parking solutions, unattended hardware, and integrated online payment solutions enable clients to engage with their customers online, via mobile or at self-service terminals.
With teams and offices in Australia, the US and the UK, ADVAM services a client base that spans a range of sectors including some of the leading airports, parking operators, shopping centers, local government, and self-service organizations.
Each client benefits from ADVAM’s depth of experience and industry knowledge. By working with its clients and alongside industry partners, ADVAM’s solutions integrate with clients existing infrastructure and business processes.
ADVAM is the trusted business partner for payment solutions. Managing the complete end to end integration and enabling clients to focus on improving their customers’ experience.