Orbility: Parking Revolution At The Campanile Suresnes Hotel With SPARK

The Campanile Hotel in Suresnes, an establishment renowned for its hospitality, was facing a persistent challenge: the management of its car park. Essential for its hotel customers, its passing visitors, and even for a partner company that rents vehicles there, parking had become a point of friction. The existing solution, which was aging and prone to recurring malfunctions, hindered the guest experience and generated a significant operational burden for the hotel staff.

The challenge? Replace an outdated system without impacting the hotel's finances

Before March 2025, the parking management system of the Campanile Suresnes Hotel was at the end of its rope. Frequent breakdowns, ticket issues, and the complexity of manual operation were testing the patience of guests and hotel teams. It had become imperative to find a modern, reliable and easy-to-manage alternative to improve customer satisfaction.

The Solution: Spark Implementation

It is in this context that the hotel chose to implement Spark, a new parking management solution designed for modern infrastructures. The installation, completed in March 2025, was remarkably fast, with the solution up and running in just a few days.

Spark stands out for its innovative and fully digitalized approach:

Ticketless operation:

The solution uses license plate reading for vehicle entry and exit, eliminating the hassle of lost or defective tickets.

100% digitized payment:

No more cash! Payments are made by credit card, digital options or at the reception, greatly simplifying the process for users and the hotel.

Benefits for the Campanile Suresnes Hotel

The adoption of Spark has brought a multitude of significant benefits to the Campanile Suresnes Hotel:

Subscription-based solution, with no upfront investment:
The hotel was able to upgrade its parking infrastructure without having to pay large sums of capital, thanks to a subscription-based business model.

All-inclusive offer:
Spark offers a complete solution that includes hardware, software, maintenance, and payment services. This has simplified management for the hotel, which has only one point of contact for its entire parking system.

Simplicity of operation
Designed to be intuitive, Spark does not require specialized staff for its day-to-day management. The hotel's existing teams were able to adopt it quickly via a web interface, avoiding bulky equipment and freeing up time to focus on other aspects of the guest experience.

A la carte options
Spark's flexibility allowed the hotel to tailor the solution to their specific needs. Features such as QR code payment, subscription management for partner companies and the possibility of reserving seats offer appreciable customization.

Quick Installation: 
Implementing Spark was a smooth and fast process, minimizing service disruption and allowing the hotel to benefit from its new solution very quickly.

The implementation of Spark at the Campanile Hotel in Suresnes illustrates how modern technology can solve long-standing operational problems. By turning a friction point into an advantage, Spark has not only optimized parking management, but has also contributed to a better guest experience and a simplification of tasks for hotel staff. This transition to a subscription-based, ticketless and cashless solution is a perfect example of how innovation can improve efficiency and satisfaction in the hospitality industry.

See Spark in action

About Orbility

Orbility is a global leader in parking management solutions, providing innovative and reliable systems for a wide range of applications. With a focus on technology and customer service, Orbility delivers solutions that enhance the parking experience for both operators and users.