On June 21st Ryan Givens joined the Parker Technology team as the West Coast Sales Executive. Givens possesses over 12 years of operational and leadership experience in the parking industry and maintains a CAPP certification.
“It’s not often companies have an opportunity to hire someone with Ryan’s talent and experience. Having been a customer, he’ll be in a unique position to advise our customers with firsthand knowledge of how operationally excellent the Parker Technology solution is. We’re thrilled to welcome him to our team,” said Brian Wolff, President & CEO of Parker Technology.
Ryan Givens likes to approach customer service through a collaborative and team-oriented approach. He was instrumental in leveraging many implementations of technology, including a partnership with Parker Technology, while the Associate Director of Penn State Transportation Services.
During his time in the parking industry, in addition to Penn State University Transportation Services, Givens has worked at NC State University Transportation and LAZ Parking. He is also a Marine Veteran, having proudly served for 11 years as a Transportation and Logistics Officer.
Parker Technology is a fast-growth tech-led software and services company that provides parking facilities with a premium customer experience, by helping resolve issues for parking guests when they fail in the face of automated payment kiosks. Parker’s patient, well-informed customer service specialists answer and resolve intercom “help” calls 24/7 and boasts being the only company in the parking industry that can deliver this service with face-to-face, two-way video communication. Putting this personal, human touch back into an automated situation enhances the customer experience, improves operational efficiencies, and increases successful payments and outcomes. Learn more at www.helpmeparker.com.