Smart Parking, one of the UK’s leading parking management companies, has continued its expansion across the country by taking over the management of Willen Lake visitors’ car parks in Milton Keynes.
The company was selected via a tender process that commenced in late 2021 after proposing a solution that will provide convenience for all visitors to the car parks and deliver an improved customer experience across the site.
At the car park, visitors will find new signage explaining the terms and conditions of their stay. The new signs will include the GDPR and T&Cs notice and clear instructions on rates and how to pay. On-site Smart Parking ambassadors will also be in place to provide in-person advice and support during the transition period.
Smart Parking is a member of the British Parking Association, and for any issues that arise, it operates a BPA-approved and audited appeals process.
Independent charity, The Parks Trust manages Willen Lake and 6,000 acres of parkland and green space across Milton Keynes - reinvesting its revenue back into the parkland for the enjoyment of visitors and residents. The Trust also provides outdoor learning opportunities for all ages and works with around 6,000 school children each year as well as organizing and enabling over 500 events each year with help from over 200 volunteers.
Peter Coakley, Operations Director of Smart Parking, says:
“Smart Parking is expanding rapidly across the country, and we are delighted to be now working with The Parks Trust. Our commitment to relentlessly focus on customer experience is perfectly matched with The Parks Trust’s care for its sites and everyone that visits them. The new signs and tariffs will give visitors improved accessibility, flexibility, and value. As a company, Smart Parking is always keen to give our customers the best service and is pleased that this agreement is the most recent example of this.”
Smart Parking Limited is a pioneering technology innovator and services company in the parking industry. With offices in Australia, New Zealand, and Germany as well as the UK, along with a rapidly growing global network of expert partners, our aim is to bring our intelligent parking sensors and integrated smart parking services to the world. Each year, we install tens of thousands of sensors in a range of environments including shopping centers, supermarkets, airports, commercial parking sites, universities, and large-scale municipal street environments. To date, our advanced real-time vehicle parking sensor solution, known as SmartPark, has been adopted in 17 countries. Alongside the technology products division, our managed services division operates and manages thousands of car park spaces across the UK using complementary Automatic Number Plate Recognition/License Plate Recognition (ANPR/LPR) technology. This can be used as a single solution or with the option to be combined with Pay & Display or integrated with sensing technology.