WPS Powers Joyce Parking’s Transformation IN Washington, DC

Joyce Parking, a prominent operator of structured parking in the Washington, DC metro area, has partnered with WPS to modernize its parking systems across several high-traffic facilities. The decision followed challenges with aging infrastructure, limited payment flexibility, and a growing demand for a smoother parking experience.

Outdated system

Before the upgrade, Joyce Parking’s facilities relied on outdated access control systems, prone to regular malfunctions. Customers were limited in how they could pay, and operational teams had no access to real-time insights or remote system management. With inconsistent experiences across different sites, the need for standardization and innovation was clear.

WPS implemented a future-proof, fully integrated solution that included:

• License Plate Recognition (LPR) for seamless entry and exit
• Smart Pay Stations with credit card, contactless, and mobile payment support
• A cloud-based management platform for real-time monitoring, analytics, and centralized control
• Scalable hardware that can grow alongside facility upgrades

Smoother operations

The results speak for themselves:

• 30% reduction in operational downtime
• 25% increase in contactless payment transactions
• Improved customer satisfaction thanks to faster entry/exit
• More actionable data for operational decision-making
• Lower maintenance costs due to system reliability

“Partnering with WPS has been a game-changer. Their team understood our needs from day one and delivered a solution that works across every site. We’re seeing smoother operations, happier customers, and more actionable data than ever before,” says William Torres, Director of Parking at Joyce Parking.

A smart step forward

This successful collaboration highlights WPS’s commitment to delivering scalable, customer-first parking technology. As urban mobility evolves, WPS continues to support parking operators across North America and beyond with innovative solutions tailored to real-world challenges.

About WPS

Since its establishment in 1985, WPS Parking Solutions has grown from a local Dutch provider of parking systems into one of the world’s leading providers of cloud-based automated parking solutions. WPS’ mission is to create smart, reliable and future-proof parking solutions that are designed for today’s and tomorrow’s connected world.